Digital Content Coordinator
About The Position
The Air Line Pilots Association, International (ALPA), seeks a Digital Content Coordinator for its office in Memphis, Tennessee. ALPA is the largest airline pilot union in the world and a leading aviation safety organization. The Digital Content Coordinator will be responsible for digital content strategy, execution, product development, and project coordination. This role involves continuously improving digital communications products, workflows, and member engagement to support the FedEx Master Executive Council’s (MEC’s) Communications Committee and the Association’s Communications Department's digital objectives. Key activities include digital and print design, content editing, posting, and maintenance of MEC websites, email communications, social media channels, and other ALPA platforms. The position supports the mission, vision, and values of the MEC and ALPA, aiming to enhance their image. Day-to-day tasks include updating MEC website content, assisting with mass email distribution, and supporting social media promotion. This role requires collaboration with MEC Officers, MEC Communications Committee leadership, IT staff, and colleagues in other offices. Responsibilities encompass content and digital strategy, email design and maintenance, digital and print design from concept to execution, and project management. The coordinator will use independent judgment to identify improvement opportunities, propose solutions, develop innovative communications products, and advance the MEC’s Communications Committee’s strategic objectives. An online portfolio link is requested from interested applicants.
Requirements
- Bachelor's degree in a relevant area (e.g., Digital Media, Communications, Marketing, Public Relations, or related field) from an accredited college or university; or, the equivalent combination of education and practical experience.
- Minimum three (3) years of experience and demonstrated expertise in digital content strategy, website development, and/or digital design.
- Experience with Content Management Systems (CMS) and controlling page content to communicate goals digitally.
- Experience designing within the Adobe Creative Cloud: Photoshop, InDesign, Illustrator, and XD.
- Experience designing for print and digital media with a proven record of success.
- Proficiency in HTML, CSS, Responsive Web Design (W3.CSS), Content Management Systems and familiarity with other markup and/or programming languages.
- Excels in working independently to both initiate and produce products and team projects.
- Ability to quality control text documents for distribution on web and email platforms.
- Solid interpersonal and communication skills, oral and written, for effective interaction with internal staff, external contacts, and pilots.
- Ability to manage multiple projects at once, take direction from multiple sources, and meet deadlines.
- Strong writing and proofreading skills with command of grammar, syntax, and usage.
- Ability to understand and decipher information and documents of a technical nature.
- Ability to test and troubleshoot software.
- Proficiency in Content Management Systems (CMS).
- Proficiency with Adobe Suite for web publishing and graphic design including Photoshop, Illustrator, InDesign, Acrobat, Premiere Pro, After Effects, Audition, and Dreamweaver.
- Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
Nice To Haves
- Five (5) or more years of experience strongly preferred.
- Experience with email platforms and Microsoft Office suite strongly preferred.
- Experience working with audio and video editing software a plus.
- Familiarity with new technologies and software for enhancing text, photographs, and graphics strongly preferred.
- Knowledge of labor-related issues preferred.
Responsibilities
- Provides digital content strategy, execution, product development, and project coordination.
- Continuously improves digital communications products, workflows, and member engagement.
- Supports the FedEx Master Executive Council’s (MEC’s) Communications Committee and the Association’s Communications Department’s digital goals.
- Performs digital and print design, content editing, posting, and maintenance of MEC websites, email communications, social media channels, and other ALPA platforms.
- Supports the mission, vision, and values of the MEC and the Association.
- Enhances the image of the MEC and the Association.
- Amplifies and delivers communications on behalf of the MEC, Local Executive Councils (LECs), and MEC-based committees.
- Regularly updates content on MEC websites.
- Assists in sending mass emails to members.
- Assists in social media promotion.
- Works collaboratively with MEC Officers, MEC Communications Committee leadership, and IT staff, as well as colleagues in other offices.
- Develops content and digital strategy.
- Designs and maintains email communications.
- Performs digital and print design from concept to execution.
- Manages projects.
- Exercises independent judgment to identify opportunities for improvement.
- Recommends solutions.
- Develops innovative communications products.
- Advances the MEC’s Communications Committee’s strategic objectives.
- Facilitates project work with vendors and consultants, as needed.
Benefits
- 401k Plan with Non-Elective Employer Contribution of 12% plus 2% into a Market-Based Cash Balance Plan after 180 days of employment.
- 401k plan includes a Roth option and 4-year vesting schedule.
- Generous health care benefits on day one – PPO, Kaiser (where available), and a High Deductible Health Plan which includes coverage for medical, dental, and vision benefits for employee, spouse, and/or dependent children.
- 15 days paid vacation and 13 holidays per year plus 2 volunteer days per year.
- Generous sick and bereavement leave.
- Competitive parental leave.
- Company-paid premiums for disability and life insurance.
- Flexible Spending and Health Savings accounts.
- Retiree health plan.
- Education Assistance Program.
- Optional benefits including pet insurance, excess life insurance, legal plan, and qualified transportation fringe benefits, where available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
