Digital Consultant

Ivoclar NA • Town of Amherst, NY

1d • $80,000 - $110,000 • Onsite

About The Position

Ivoclar is looking for a qualified Digital Consultant to join our Technical Services team. The Ideal Candidate will provide digital support, education and training to Ivoclar Customers, employees and sales representatives.

Requirements

• Strong knowledge of dental restorative processes (CDT preferred)
• 3+ years' experience with CAD/CAM and CNC applications
• High level analytical skills and problem-solving ability
• Strong computer skills – Windows applications
• Experience in a technical support and troubleshooting role
• Strong interpersonal communication skills and speaking ability
• Candidates must be legally authorized to work in the United States on a permanent basis.

Responsibilities

• Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested
• Engage in curriculum development for Academy based digital courses to include, development and preparation of course materials and training kits
• Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings
• Maintain and update digital training/support infrastructure to include, scanners, design software, CAM software, mills and printers
• Deliver remote customer training using computer based training platforms and/or remote access to customer equipment
• Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management
• Evaluate new digital products to include both hardware and software at the request of research and development
• Review and provide developmental input for instructions for digital equipment and software
• Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees
• Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar’s Quality System: Technical and Digital Services

Benefits

• The salary range for this position starts at $80,000-$110,000 annually. Final compensation will be determined based on the candidate’s skills, education, and relevant work experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed