Digital Communications Specialist, U.S. Government Agency

Dexis • Washington, DC

32d • $78,000 - $120,000 • Onsite

About The Position

The Digital Communications Specialist supports a U.S. Government Agency within its external communications function, which serves as the primary interface with the public and key stakeholders, including Congressional audiences. The Specialist executes day-to-day digital communications across social media, web, and email platforms, focusing on content creation, campaign execution, performance monitoring, and digital engagement. The work must be consistent with the Agency’s brand and messaging and its public transparency requirements.

The position is onsite five days per week, with no exceptions for telework.

Requirements

• Bachelor’s degree in journalism, English, communications, or a related field.
• Three to five years of experience in media relations, preferably in a communications or journalism role.
• Excellent grammar, spelling, and punctuation skills.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.
• Strong attention to detail and ability to multitask.
• Excellent communication and interpersonal skills.
• Must be a U.S. citizen.
• Ability to obtain and maintain a Public Trust clearance or higher.

Responsibilities

• Develop, write, and schedule social media content aligned with brand voice and campaign goals.
• Support planning and execution of integrated social media campaigns, including content calendars, asset coordination, and approvals.
• Partner with internal stakeholders to translate communications objectives into platform-appropriate messaging and content formats.
• Monitor social media channels daily for comments and messages.
• Conduct social listening and trend monitoring to identify relevant opportunities, risks, and emerging conversations.
• Track and report on social media performance, providing insights and recommendations to optimize future content.
• Maintain and update website content in the Content Management System (CMS), including basic page edits, posting news updates, and ensuring content accuracy and consistency.
• Support website content governance by checking links, formatting, accessibility basics, and adherence to brand and editorial standards.
• Assist with building and deploying email marketing campaigns, including drafting copy, assembling templates, and segmenting lists as directed.
• Monitor email performance metrics and summarize results with suggested improvements to subject lines, content, and timing.
• Coordinate with design, video, and other partners to request and manage creative assets and ensure deadlines and specifications are met across channels.
• Maintain organized documentation, including content calendars, campaign briefs, reporting dashboards, and standard operating procedures.

Benefits

• Medical and prescription drug coverage, with a choice of three UnitedHealthcare medical plans and coverage options for employees and eligible dependents.
• Dental insurance for employees and eligible dependents.
• Company-paid vision insurance for employees and eligible dependents.
• Employer-funded health reimbursement arrangement (HRA) for employees enrolled in the Silver HRA medical plan.
• Company-paid basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
• Optional supplemental life and AD&D insurance, including life insurance options for eligible dependents.
• Company-paid Employee Assistance Program offering confidential counseling and legal and financial support resources for employees and their families.
• Virtual care, behavioral health resources, and wellness programs available through the medical plan.
• Personalized benefits support with enrollment, coverage questions, claims, and finding providers through the Employee Care Center.

What This Job Offers

• Job Type: Full-time