Digital Communications Specialist

City of New York • New York City, NY

3d

About The Position

The New York City Commission on Human Rights (CCHR) works to implement the city’s Human Rights Law through enforcement, education, and outreach, aiming to address inequities and cultivate a city where everyone can live, work, and thrive free from discrimination. The Commission uses training, education, and policy initiatives to root out discrimination and proactively identifies patterns of discrimination through testing employers, housing providers, and providers of public accommodation. The Commission also utilizes investigations, litigation, and other enforcement tools to address allegations of discrimination. The Commission is seeking a Digital Communications Specialist to assist in executing the agency’s digital strategy, both daily and long-term. This role involves maintaining CCHR’s online presence, developing engaging content, and ensuring effective public communication via social media, email, and web platforms. The specialist will report to the Chief of Staff team and be supervised daily by the Assistant Director of Creative Communications.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.

Responsibilities

• Develop digital content for CCHR’s platforms, including social media, email campaigns, newsletters, and the website.
• Monitor digital trends and explore new content concepts to enhance engagement.
• Maintain the content calendar and assist with the dissemination of social media posts, email newsletters, and announcements.
• Provide ongoing maintenance of CCHR’s social media channels, email lists, and website, ensuring timely updates and accuracy.
• Create and update a monthly analytics report covering social media, email campaigns, and web traffic, offering insights and recommendations for improvement.
• Develop and manage online forms for surveys, event registrations, and other agency needs.
• Collaborate with the communications team to edit, organize, and archive digital assets, including images and videos.
• Upload and manage audio and video content, such as podcast episodes, webinars, and public service announcements, on YouTube, Spotify, and/or the agency’s website.
• Actively participate in staff discussions and strategic planning meetings to align digital efforts with the agency’s mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level