Digital Communication Manager
About The Position
Thales is seeking a Digital Communication Manager in Arlington, Virginia, to lead Thales North America's internal and external digital communications across the internet, internal digital platforms (including the intranet and Digital Workplace), and social media channels. The role develops original branded communications for the company website, leadership presentations, external communications, press releases, intranet, and social media. It also conceptualizes, develops, implements, and manages social media and digital campaigns; writes short and feature-length stories; and ensures web content is accurate, current, and strategically aligned with Thales communications. The position leads digital strategy in alignment with North American priorities and the competitive and political landscape, manages digital events and social communities, and serves as program manager for the North American digital workplace, The Edge. The role applies global brand guidelines, creates graphics for digital content, represents Thales at industry events, and supports employee social media ambassadorship. The position is hybrid and located in Arlington, Virginia.
Requirements
- Bachelor's degree in Communications, Journalism, Marketing, or a related field of study.
- At least 7 years of experience developing and leading social media campaigns.
- At least 7 years of experience writing blog and feature stories for web and/or print.
- At least 5 years of experience managing social media and website platforms, producing multimedia content, and managing and analyzing metrics.
- At least 3 years of management experience.
- In-depth knowledge and understanding of social media channels and their audiences, including Facebook, Twitter, Instagram, Snapchat, YouTube, and emerging channels.
- Ability to strategically analyze objectives and translate them into effective social media and digital deliverables.
- Exceptional writing skills and attention to detail.
- Knowledge of Associated Press editorial style.
- Familiarity with Microsoft Outlook, PowerPoint, Excel, and Photoshop.
- Must be legally authorized to work in the United States for any employer at the time of hire; the position is not eligible for visa sponsorship or assumption of sponsorship now or in the future.
- Must successfully complete a post-offer background check.
Responsibilities
- Conceive, develop, and implement a comprehensive digital strategy aligned with key North American priorities and informed by the competitive and political landscape.
- Identify creative approaches to digital and social media activities to increase Thales North America's external visibility and establish NORAM as a best-in-class digital and social leader across Thales Group.
- Research, select, and manage internal and external digital events, such as virtual town halls, Twitter chats, and YouTube or LinkedIn Live events.
- Act as digital program manager for NORAM’s digital workplace, The Edge, determining strategic direction, overseeing migrations, contributing to the platform roadmap, and liaising with Internal Communications.
- Manage social platform communities, including monitoring comments and developing responses for routine matters and selected events, initiatives, or crisis situations.
- Track social sentiment and advise senior management on reactive activities.
- Implement global brand guidelines on social media and execute graphic design supporting social and digital content.
- Represent Thales at industry events, identify social media opportunities, capture content, and amplify event messaging to digital audiences.
- Promote social media use among employees and execute or support employee ambassadorship programs such as Social Media Champions and Buzzworthy.
- Develop original branded communications for the company website, leadership presentations, external communications, press releases, intranet, and social media.
- Conceptualize, develop, implement, and manage social media and digital campaigns; write short and feature-length stories; and keep web content accurate, up to date, and strategically aligned with Thales communications.
Benefits
- Elective health, dental, and vision coverage.
- Flexible spending account (FSA) and health savings account (HSA) options.
- Voluntary life and AD&D insurance, whole group life with long-term care, critical illness, hospital indemnity, and accident insurance.
- Legal plan, identity theft coverage, and pet insurance.
- Retirement savings plan available after 30 days, with company contribution and matching and no vesting period.
- Company-paid holidays and paid time off.
- Company-provided life insurance, AD&D, disability coverage, Employee Assistance Plan, and well-being program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
