Digital Commerce Director, Digital Shelf Performance & Ops

Monster Energy•Los Angeles, NY

About The Position

As the Digital Commerce Director, Digital Shelf Performance & Ops, you will lead the team and system to make products win on the digital shelf, from content quality to data integrity to share of search. Build the performance analytics engine that connects what happens on the shelf to what happens in the Profit and Loss statements (P&L) and manage the vendor and syndication infrastructure that powers it. Pair analytics with hands-on command of our Product Experience Management (PXM) and syndication stack to turn shelf data into decisions the commercial team can act on.

Requirements

More than 5 years of experience in eCommerce, digital shelf management, or related field.
More than 5 years of experience in analytical skills with experience in building performance dashboards and scorecards.
Hands-on experience with PIM/PXM platforms and digital shelf analytics tools (Profitero, Salsify, Syndigo).
Computer literacy with the ability to learn and use various software including Microsoft Word, Excel, PowerPoint, Outlook and Teams.
Comfort on video conference calls & use with LLMs for Project based systems

Nice To Haves

Experience working with Product Experience Managers (PXMs)
Salsify or Syndigo requested.
Understanding of digital shelf measurement required

Responsibilities

Develop and maintain scorecards to measure digital shelf health and hare of search across priority retailers.
Analyze performance trends and identify opportunities to improve discoverability, content quality, and conversion.
Partner with marketing, sales, and eCommerce teams to implement optimization strategies.
Build automated dashboards and reporting frameworks to track Key Performance Indicators (KPIs) such as content compliance, search rank, and availability.
Present insights to senior leadership and cross-functional teams to inform strategic decisions.
Leverage scorecards across various platforms to assess digital shelf health and share of search, enabling a better understanding of image trends and identifying opportunities for our products to rank higher compared to competitors.
Analyze this data to enhance organic search performance and explore search opportunities to drive business growth.
Own relationships with digital shelf analytics vendors (e.g., Profitero), ensuring data accuracy and timely delivery of insights.
Negotiate contracts, manage budgets, and evaluate vendor performance.
Serve as subject matter expert for product information management (PIM) and product experience management (PXM) platforms (e.g., Salsify, Syndigo).
Collaborate with internal stakeholders to ensure accurate, enriched product content syndication across all channels.
Drive governance and process improvements for content workflows and data standards.
Will serve as a people leader and responsible for leading and developing their own team members and cross functional peers within Monster Energy Company.