Digital Client Experience & Platforms Product Owner – Vice President

Morgan Stanley • Purchase, NY

9d • $110,000 - $190,000 • Onsite

About The Position

Morgan Stanley Wealth Management is seeking a talented and motivated digital product manager to join the Digital Client Experience & Platforms team. This team defines and drives the online and mobile experiences for Morgan Stanley clients. As a digital product manager, you will set direction and contribute to the creation and on-going success of the latest digital solutions for our clients. As a key part of the Digital team, the product owner is responsible for the client experience on Morgan Stanley Online / Mobile and ETRADE channels as it relates to the Financials pages. You will be a vital part of a dynamic team responsible for delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online/Mobile, Shareworks and ETRADE. This is an opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development.

Requirements

• 9.5 Years of transferrable experience across work and higher education
• 5-7 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process
• Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting
• Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
• Naturally curious, analytical and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions
• Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences
• Understanding and knowledge of web and mobile technologies
• Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders
• Efficient at managing multiple projects and initiatives concurrently under deadline constraints
• Thought-leader – strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play
• Bachelor’s degree is required

Nice To Haves

• Knowledge or exposure to wealth management and online brokerage/banking preferred
• Series 7 and Series 24 license preferred but not required
• Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred

Responsibilities

• Product owner for a digital agile squad responsible for definition and delivery of core product features and experiences to meet target audience needs consistent with product strategy and vision.
• Manage the strategic and tactical project portfolio for projects impacting the financials pages for all client sites.
• Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs.
• Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Lead backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders.
• Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases.
• Facilitate product development lifecycle from defining product vision/scope to launching MVP to ongoing management of product to meet KPIs; Drive definition and prioritization of product roadmap, release planning, and development and communication of business requirements.
• Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements.
• Prepare presentations, user demos, and status updates.
• Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features.
• Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps.
• Team up with program management office to effectively organize and plan product releases.
• Define and track KPIs and product/program adoption and usage metrics – evangelize adoption.

Benefits

• Ample opportunity to move about the business for those who show passion and grit in their work.
• Attractive and comprehensive employee benefits and perks in the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager