Digital Business Analyst Co-op

CIBC•Toronto, ON

1d•Hybrid

About The Position

As a Digital Business Analyst Co-op in the Digital Strategy team, you will assist with supporting the development of digital solutions to enable digital acquisition, onboarding and servicing through CIBC’s Online & Mobile Banking platforms. You're passionate about the intersection of business, design and technology and strive to make banking at CIBC a leading digital experience for our clients. In this role you will proactively scan the market to identify and assess new and emerging digital capabilities and CIBC Digital’s competitive standing, assist with providing and updating materials for stakeholder presentations, summaries of competitive intelligence and KPI tracking, help develop business cases, quantify financial impact of projects, and assist with project prioritization, create strong relationships across Strategy, Product Delivery, Design, Development and other lines of businesses to provide functional insights for strategic projects.

Requirements

Currently enrolled in post-secondary education and returning to full-time studies to be eligible.
Expert communicator: communicate complex ideas clearly and concisely, both verbally and in writing.
Digitally savvy: seek out innovative solutions and embrace evolving technologies.
Adaptable to new tools and trends.
Passionate about people: find meaning in relationships and surround yourself with a diverse network of partners.
Build trust through respect and authenticity.
Put clients first: engage with purpose to find the right solutions.
Understand that success is in the details.
Critical thinking skills help to inform decision making.
Values matter: bring your real self to work and live values – trust, teamwork and accountability.

Nice To Haves

Curiosity – Proactively research digital capabilities, consumer and market trends using a variety of sources.
Problem-solving – You do not give up at the first “no” to an idea. You iterate, you plan, and you develop alternatives and improvements to your task to create the optimal version.
Strategic thinking – Connect the dots. Develop a view of the competitive landscape to help inform our strategic vision for new digital capabilities, keeping the end-to-end client journey top of mind.
Storytelling – Construct compelling and convincing strategy documents. Clearly articulate the strategic vision, client and business benefits to gather buy-in from internal stakeholders.
Growth mindset – You believe in growing your professional skillset and will provide and receive feedback well.

Responsibilities

Proactively scan the market to identify and assess new and emerging digital capabilities and CIBC Digital’s competitive standing.
Assist with providing and updating materials for stakeholder presentations, summaries of competitive intelligence and KPI tracking.
Help develop business cases, quantify financial impact of projects, and assist with project prioritization.
Create strong relationships across Strategy, Product Delivery, Design, Development and other lines of businesses to provide functional insights for strategic projects.