Digital Banker (Part-Time)

Climate First Bank

1d • Remote

About The Position

We are seeking a Part-Time Digital Banker responsible for assisting the Digital Banking team by facilitating digital client onboarding and support. This role represents the voice of the client and is at the forefront of delivering superior experiences to clients and partners. The Digital Banker will learn and assist management with sales campaigns, new digital banking technology rollouts, internal training, support, and adoption.

Requirements

• Enrolled in or recent graduate of a related field of study.
• Banking experience and knowledge of bank digital banking systems strongly preferred.
• Strong ability to promote all banking products with a consultative sales approach focusing on customer needs.
• Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are an analytical thinker with a strong focus on data-driven decision making. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.
• Master Communicator - Whether it’s in-person, on camera, phone, or chat — you communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with stakeholders at all levels of the organization. Additionally, you masterfully build relationships and develop business with strong influencing and decision-making skills.
• Banking & Fintech Acumen- You are highly educated in financial products and services, applicable regulations and laws. You also possess strong overall business acumen and the ability to interpret financial reports and legal documents. Strong knowledge of unique industries and markets in conjunction with a broad knowledge of business banking products and services is required.
• Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product and streamline your creative process.
• Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You’re dependable, communicate clearly and always happy to lend a hand where needed.

Responsibilities

• Deliver Exceptional Digital Client Experiences: Provide high-touch, personalized customer service through daily virtual interactions. Exceed client expectations by creatively leveraging digital products and services. Support client and partner onboarding experiences. Promote a favorable image of the Bank in all interactions.
• Support Digital Growth & Innovation: Assist with sales outreach and consultative support efforts. Assist with documentation and capturing project approvals. Support digital banking technology rollouts and internal adoption. Assist with all aspects of the Digital Onboarding, Solar Lending process and other values-aligned products.
• Champion Our Mission, Protect What Matters: Embody a commitment to environmental, social, and economic justice. Partner with internal resources to ensure adherence and promotion of our commitment to sustainability practices and continued carbon neutrality. Ensure compliance with all banking laws, rules, regulations, and prescribed policies/procedures/practices. Remain vigilant regarding suspicious activity and report to necessary channel(s) when necessary.

Benefits

• Annual bonus, incentives and equity may be available.
• 100% employer-paid health coverage for employees.
• Employer contribution for dependents.
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Free Telemedicine access via Teladoc
• 401(k) with 6% Employer Match — No Vesting Period.
• Employee Stock Options
• Exclusive Employee Banking Perks
• 0% Financing for Employee Solar Loans
• Employee Only Mortgage Product with exclusive interest rates and terms.
• 0% Financing for Eligible Electric Vehicles (EVs)
• Referral Incentives
• 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
• 64 Hours of Paid Sick Time for all full-time employees.
• Company-Paid Life Insurance
• Short- & Long-Term Disability Insurance
• Voluntary Life, Accident & Critical Illness Coverage
• Employee Assistance Program (EAP) with free counseling, legal, and financial services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed