Digital Banker I
About The Position
Greet clients with a warm welcome. Provide exceptional client service through phone, email, chat and other digital channels. Assist clients with banking needs, questions, and explanation of products and services. Manage the digital online banking platform. Assist clients at the Live Teller Machines. Assist in the detection, reporting, and escalation of potential fraud. Support internal teams by providing timely information and assistance. Learn and comply with CFSB policies and procedures. Participate in New Team Member Orientation and Annual Regulatory Trainings. Perform other duties as requested by the Team Leader.
Responsibilities
- Greet clients with a warm welcome
- Provide exceptional client service through phone, email, chat and other digital channels
- Assist clients with banking needs, questions, and explanation of products and services
- Manage the digital online banking platform
- Assist clients at the Live Teller Machines
- Assist in the detection, reporting, and escalation of potential fraud
- Support internal teams by providing timely information and assistance
- Learn and comply with CFSB policies and procedures
- Participate in New Team Member Orientation and Annual Regulatory Trainings
- Perform other duties as requested by the Team Leader
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
