Digital Analyst - Onsite

Ameriprise Financial•Minneapolis, MN
•Onsite

About The Position

Genesis10 is seeking a Digital Analyst for a major financial services firm in Minneapolis, Minnesota; Charlotte, North Carolina; or Phoenix, Arizona. This is a fully onsite, 4+ month contract opportunity paying $47.00–$49.00 per hour on a W-2 basis, depending on qualifications. The Digital Analyst will work within Enterprise Data, Analytics, & Insights (EDAI), providing actionable insights and recommendations from digital marketing analysis to drive business results. The role leads a group of analysts supporting web or mobile app product teams and collaborates with senior marketing leaders on strategic initiatives, prioritization, and resourcing. The analyst supports a range of stakeholders and teams, including customer acquisition, product management, on-site user experience, website experimentation and optimization, project management, and IT. The position also owns monthly KPI and dashboard reporting, contributes to measurement plans and tagging requirements, and serves as a subject matter expert for one or more analytics tools.

Requirements

  • Bachelor's degree or equivalent.
  • 2–5 years of relevant experience.
  • Digital analytics experience developing meaningful KPIs and Solution Design References (SDRs), reporting and insights, and interpreting results.
  • Experience analyzing digital data using Adobe Analytics and Adobe Customer Journey Analytics.
  • Experience leading and coaching employees.
  • Ability to communicate compelling insights using Microsoft PowerPoint to C-suite audiences.
  • Strong relationship-building and communication skills with colleagues and business partners, including the ability to influence customers on recommendations.
  • Experience leading enablement, Center of Excellence (COE), or self-service analytics initiatives.
  • Must be available and ready to work directly as a Genesis10 employee.

Nice To Haves

  • 3+ years of experience in a big data environment such as AWS or Azure for data wrangling or analysis.
  • Experience with Customer Data Platforms (CDPs), such as Adobe Experience Platform or Adobe Real-Time CDP.
  • Experience coding in PySpark, Python, or SQL.
  • Ability to work collaboratively and independently to drive results.
  • Proven track record of turning analytics into actionable business outcomes.
  • Financial services experience and knowledge of products, customers, transaction and interaction data, including source systems.
  • Demonstrated understanding of statistical analysis methodologies.

Responsibilities

  • Perform online reporting, collection, and analysis of complex digital qualitative and quantitative metrics from multiple sources; administer the site analytics reporting system and manage data collection and synthesis.
  • Proactively identify opportunities to drive business results and investigate developing trends or client issues.
  • Present data clearly and compellingly to communicate insights, tell a story, and influence strategy.
  • Provide digital analytics support to business stakeholders and teams, including customer acquisition, product management, on-site user experience, website experimentation and optimization, project management, and IT.
  • Support dataset creation by developing measurement plans and technical requirements documents for tagging.
  • Manage team workload in partnership with the analytics department lead and senior marketing leaders.
  • Own monthly KPI and dashboard creation and reporting, and perform analysis and build processes that promote marketing performance best practices.
  • Serve as a subject matter expert for one or more analytic tools and create a strategy to maximize their benefits and effectiveness.
  • Identify opportunities for team operational excellence, including process optimization, agile methodologies, and enhanced quality assurance.
  • Lead and coach employees and collaborate with senior marketing leaders on strategic initiatives, prioritization, and resourcing needs.

Benefits

  • Behavioral Health Platform
  • Medical, dental, and vision coverage
  • Health Savings Account
  • Voluntary hospital indemnity coverage, including critical illness and accident
  • Voluntary term life insurance
  • 401(k)
  • Sick pay for applicable states and municipalities
  • Commuter benefits in Dallas, New York City, San Francisco, and Illinois
  • Access to an experienced recruiting team
  • Access to client opportunities and the possibility of a long-term career home with Genesis10
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