Senior Digital Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

7d•$72,800 - $130,000•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. The Sr. Digital Analyst has hands-on experience with digital analytics tools to perform analysis and identify behavior insights, a solid ability to tell data stories, and is a problem solver who is passionate about creating remarkable digital experiences driven by digital data. We’re a team of 30+ in the US with global and consulting partners. We partner closely with the Consumer Office and lines of business to measure the effectiveness of digital properties used by millions of customers. We seek to promote the fair treatment and full participation of all people, particularly groups who have historically been underrepresented or subject to discrimination based on identity or disability. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

2+ years of digital analytics experience working with large, distributed teams
2+ years of demonstrated experience utilizing the Adobe suite of web analytics products (e.g. Workspace, CJA)
2+ years of demonstrated experience with digital analytics implementation support, including effectively interpreting business needs into Adobe analytics solutions and running analytics QA/UAT through the development process to production release.
Experience and proficiency with MS Office tools (Excel, Word, PowerPoint)

Nice To Haves

Demonstrated experience in managing the analytics lifecycle, including testing methodologies
Demonstrated experience utilizing session replay tools, Glassbox, DataDog, Fullstory or similar
Proven ability to act as a subject matter expert on best-in-class digital analytics, consulting with stakeholders to enable the best possible view to consumer behaviors
Proven ability to develop learning and optimization plans collaboratively with data science, web analytics, and business stakeholders
Proven ability to gain an in-depth knowledge of website architecture, KPI’s and customer goals
Proven ability to manage customer expectations appropriately and keep projects on schedule and within scope
Proven ability to manage multiple projects, with multiple remote teams, at one time
Proven ability to provide regular status updates to the leadership and quickly escalate potential issues
Proven effective communication skills with a variety of different stakeholders

Responsibilities

Develop and distribute reporting to track digital performance and engagement, business trends, and other metrics
Perform in-depth analysis across multiple websites and/or mobile applications to understand digital behavior and uncover key areas for improvement to drive engagement and success
Translate results into clear insights and recommendations to support continuous improvement to websites and campaigns
Manage key projects by ensuring alignment and understanding of program/project scope, facilitating meetings, and ensuring deliverable are met
Establish tracking requirements for new features and work with the implementation team to participate in UAT as those features go live