Digital Account Manager

KWSM•Aliso Viejo, CA

1d•$70,000 - $75,000•Hybrid

About The Position

We’re looking for a passionate and tenacious marketer to join our growing team as a Digital Account Manager. This position is integral to the success and retention of our agency’s clients. Our Digital Account Managers lead the execution of client strategies with the support of a team of copywriters, designers and content creators. As a successful member of our team, you will be the account team leader, guiding the execution of comprehensive digital marketing strategies. You will be proactive and relationship focused with clients, educating them and communicating our strategic approach while advocating for their success. You will be a strong problem solver, focused on results and quality control. You will be a team player who leads through digital expertise and consistent skills development. You will be capable of managing multiple client accounts in a variety of industries, working to understand their business objectives, and set and achieve meaningful KPIs.

Requirements

At least two years of agency experience in a client-facing role
Marketing degree or equivalent work experience
Proven performance managing lead generation funnels and digital advertising campaigns
Comprehensive knowledge of digital marketing best practices, including landing page optimization, email marketing, social media and digital ads
Advanced understanding of performance metrics including Google Analytics, Google Search Console, email marketing KPIs, and social media analytics
Strong relationship building and customer service skills, with ability to set boundaries
Demonstrated history of excellent written and verbal executive communication
Highly dependable, uncommonly organized individual with a passion for digital marketing and team collaboration
Ability to hold self and others accountable

Nice To Haves

Experience managing clients and executing strategic plans
Ability to juggle multiple priorities and not miss details
Passion for systems and processes

Responsibilities

Lead the execution of comprehensive digital marketing strategies
Proactively engage with clients, educate them on strategic approaches, and advocate for their success
Solve problems effectively, focusing on results and quality control
Collaborate with team members, demonstrating digital expertise and continuous skill development
Drive campaign performance through integrated marketing tactics including paid advertising, branding, email and social media marketing, SEO, and landing page optimization
Manage multiple client accounts across various industries, understanding business objectives, and setting/achieving KPIs