Digital Account Manager

KWSM•Aliso Viejo, CA

12h•Hybrid

About The Position

KWSM is seeking a passionate and tenacious marketer to join their growing team as a Digital Account Manager. This role is integral to the success and retention of the agency’s clients. Digital Account Managers lead the execution of client strategies with the support of a team of copywriters, designers, and content creators. The ideal candidate is a confident self-starter who thrives in a fast-paced environment, loves systems and processes, has experience managing clients and executing strategic plans, and can juggle multiple priorities without missing details. KWSM offers a hybrid schedule with every other Friday off, and emphasizes career development and leadership training.

Requirements

At least two years of agency experience in a client-facing role.
Marketing degree or equivalent work experience.
Proven performance managing lead generation funnels and digital advertising campaigns.
Comprehensive knowledge of digital marketing best practices, including landing page optimization, email marketing, social media, and digital ads.
Advanced understanding of performance metrics including Google Analytics, Google Search Console, email marketing KPIs, and social media analytics.
Strong relationship building and customer service skills, with the ability to set boundaries.
Demonstrated history of excellent written and verbal executive communication.
Highly dependable, uncommonly organized individual with a passion for digital marketing and team collaboration.
Ability to hold themselves and others accountable.

Nice To Haves

Experience with systems and processes.
Experience managing clients and executing strategic plans.
Ability to juggle multiple priorities and not miss details.

Responsibilities

Lead the execution of comprehensive digital marketing strategies as the account team leader.
Be proactive and relationship-focused with clients, educating them, communicating the strategic approach, and advocating for their success.
Act as a strong problem solver, focused on results and quality control.
Be a team player who leads through digital expertise and consistent skills development.
Drive the performance of campaigns through integrated marketing tactics including paid advertising, branding, email and social media marketing, SEO, and landing page optimization.
Manage multiple client accounts in a variety of industries, understanding their business objectives, and setting and achieving meaningful KPIs.