Digital Accessibility Manager

State of Colorado•Denver, CO

1d•Hybrid

About The Position

The Department of Labor and Employment (CDLE) is seeking a Digital Accessibility Manager to join the Innovation and Operational Excellence (IOE) team. This role is crucial for ensuring CDLE's digital content and systems are accessible to all users, aligning technology solutions with business missions. The manager will act as the agency's authority on digital accessibility, providing expert consultation and developing strategies, systems, processes, and guidelines to ensure ongoing commitment to equity, inclusion, and accessibility. This position is hybrid and requires reporting to the office as needed. The department values accountability, agility, collaboration, and respect, and is committed to outstanding customer service and an inclusive culture.

Requirements

Must be a Colorado resident at time of application.
Seven (7) years of relevant experience in an occupation related to the work assigned to this position in implementing digital accessibility.
Proficient in multiple accessibility and assistive technology testing tools.
Effective management of one or more projects of large, strategic, and complex initiatives.
Programming experience in application development, website development, or UI/UX.
Knowledge and experience using Web Content Accessibility Guidelines (WCAG) to audit and mitigate digital content and websites or applications.

Nice To Haves

International Association of Accessibility Professionals (IAAP) Certification(s) or other Accessibility certifications / accreditations.
Demonstrated project management experience in a large organization.
Experience training and relaying information to employees and stakeholders in an easy to understand manner.
Proficient in process improvement and change management.
Experience using JAWS or JAWS inspect, NVDA, and/or other assistive technology tools.
Previous experience performing similar duties as a State of Colorado classified employee.

Responsibilities

Act as the agency's authority on digital accessibility, possessing a unique level of technical expertise.
Design mission-critical strategies, systems, processes, and guidelines that ensure an ongoing commitment to equity and inclusion.
Issue expert opinions that direct the actions of internal technology teams, product managers, and external vendors.
Directly influence management decisions and policy direction internally and externally with peers across state government.
Develop accessibility standards/policy and best practices for CDLE.
Act as a consultant for the agency for current WCAG standards and assist with problem-solving accessibility issues.
Create and update plans for compliance with Web Conformance Accessibility Guidelines (WCAG) for digital content across CDLE’s portfolio.
Conduct regular audits of CDLE’s digital content utilizing scanning tools and manual testing using assistive technology (JAWS).
Implement necessary changes to allow for improved accessibility.
Design workflows for creating accessibility content by collaborating with stakeholders to build accessibility throughout the agency.
Lead an accessibility-focused committee across the department to generate feedback, empower users to solve accessibility challenges, and assist in the creation of policies, procedures, and training.

Benefits

Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
MotivateMe employee wellness program
Excellent work-life programs, such as flexible schedules, training and more
Access to participate in employer-supported employee affinity spaces
RTD EcoPass Commuter Program