Digital Accessibility Analyst

Fisher Investments • Plano, TX

1d • Onsite

About The Position

The Digital Accessibility Analyst ensures that digital products, applications, websites, and services are designed, developed, and maintained in compliance with WCAG 2.2 Level AA, ADA/Section 508 standards, and EN 301-549. This role involves using a combination of automated scan tools and manual testing with assistive technologies to identify, document, and guide the remediation of accessibility barriers. The analyst will serve as a subject matter expert, provide guidance on implementations and strategic work, review work, and maintain documentation. They will also educate team members, manage vendor relationships, and identify process improvements. Additional responsibilities include utilizing automated scanning tools, interpreting ACRs and VPATs, documenting findings with actionable guidance, making compliance decisions, managing issue logs, partnering with designers and developers, advising on policies, and creating internal trainings. The role also involves managing and optimizing accessibility platforms by tracking compliance metrics and generating reports.

Requirements

• Bachelor’s degree or equivalent combination of education and experience required.
• Minimum of 2–3 years of direct experience in digital accessibility testing.
• Expert Knowledge of WCAG (2.1AA & 2.2AA).
• Hands-on proficiency with assistive technologies, specifically screen readers (NVDA, JAWS, Voiceover, TalkBack).
• Experience with manual testing methods (keyboard navigation, color contrast analysis).
• Proven experience creating and reviewing ACRs/VPATs.
• Familiarity with HTML, CSS, and WAI-ARIA.
• Experience in Agile/Scrum environments and using Jira/Confluence for bug tracking.

Responsibilities

• Conduct comprehensive accessibility testing on websites, mobile applications, and digital documents for WCAG 2.2 AA and PDF/UA compliance, executing hands-on manual evaluations with keyboard-only navigation, focus order validation, screen magnification, and leading screen readers (NVDA, JAWS, Voiceover, TalkBack).
• Serve as an accessibility subject matter expert for our key technologies.
• Provide guidance on challenging implementations (and/or tackle directly).
• Provide consultation on strategic work/processes.
• Review work where appropriate (and pitch in when needed).
• Demonstrate a sense of ownership of websites and digital experiences.
• Keep documentation up to date and comprehensive.
• Educate, and mentor team members, on the Digital team and beyond.
• Maintain relationships with 3rd party vendors and internal stakeholders.
• Identifies potential process improvements, recommends solutions, and implements solutions to improve the efficiency of the department.
• Utilize automated scanning tools (e.g., Axe, WAVE, Level Access browser scanning tool) to identify structural and code-level barriers, supplementing manual validation.
• Read and interpret Accessibility Conformance Reports (ACRs) and Voluntary Product Accessibility Templates (VPATs).
• Document technical findings clearly, providing actionable remediation guidance, severity ratings, and impact descriptions to design (UX) and development teams.
• Trusted to make accessibility compliance decisions independently and translate complex technical requirements into plain language for non-technical business stakeholders.
• Maintain issue logs, tracking remediation items and verifying fixes through re-testing.
• Partner with designers and developers during the software development lifecycle to provide guidance on accessible requirements and best practices.
• Advice on digital accessibility policies, regulations, and procurement reviews.
• Create and execute internal trainings on accessibility standards to foster a culture of inclusion.
• Manage and optimize accessibility platform(s) by tracking digital accessibility compliance metrics, interpreting automated scan findings, and generating actionable reports to guide.

Benefits

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• Great Place to Work Certification
• Inclusive culture
• Learning and development framework customized for every employee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree