Dietetic Diet Office Coordinator

Trinity Health•Dubuque, IA

11d

About The Position

MercyOne is hiring a Diet Office Coordinator to provide leadership and daily direction for Diet Office services at MercyOne Dubuque Medical Center. The role helps ensure services meet Departmental, State, and Joint Commission expectations for nutritious, high-quality, and safe food for patients. The coordinator oversees daily Diet Office functions, including staffing direction, nutritional screening, menu and nourishment processing, workflow, training, scheduling, tube-feeding and nutritional-supplement ordering and inventory management, and use of the CBORD dietary software system. The position is full time at 1.0 FTE (40 hours per week), with varied shifts based on departmental needs and a required weekend and holiday rotation. A high school diploma or equivalent is required. A nutrition- or food service-related certificate or college/university degree is preferred. Child and Dependent Adult Abuse Mandatory Reporter Training must be completed within six months of hire and every three years thereafter.

Requirements

High school diploma or equivalent.
Basic knowledge of diets and allergies, including food allergies.
Well-developed written and oral communication skills, including the ability to communicate with and motivate staff and communicate clearly with staff, patients, and the public.
Excellent customer service skills.
Time-management and leadership skills, flexibility, and the ability to make sound, well-considered decisions.
Ability to organize and prioritize multiple tasks.
Ability to perform basic mathematical calculations.
Comprehensive knowledge of HACCP principles, food safety, and sanitation.
Computer literacy and working knowledge of computerized food-system software.
Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, Teams, and Outlook.
Understanding of food-service software platforms such as CBORD.
At least one year of computer operating system experience.
Complete Child and Dependent Adult Abuse Mandatory Reporter Training within six months of hire and every three years thereafter.

Nice To Haves

Nutrition- or food service-related certificate.
College or university degree.

Responsibilities

Provide leadership and daily direction for Diet Office services.
Oversee daily Diet Office functions, including staffing supervision and direction, nutritional screening, menu and nourishment processing, workflow, training, and scheduling.
Manage ordering and inventory of tube-feeding and nutritional-supplement needs.
Use the CBORD dietary software system.
Help ensure food services meet departmental, state, and Joint Commission expectations for nutritious, high-quality, and safe patient food.
Collect, organize, and structure accurate data and prepare reports.
Implement procedural changes when necessary and serve as a positive role model.