Dietetic Diet Office Coordinator

Trinity Health•Dubuque, IA

About The Position

The Diet Office Coordinator provides leadership and daily direction for Diet Office services at MercyOne Dubuque Medical Center. The role helps ensure services meet Departmental, State, and Joint Commission expectations for serving nutritious, high-quality, and safe food to patients. The position is full-time at 1.0 FTE (40 hours per week), with varied shifts based on departmental needs and a required weekend and holiday rotation.

Requirements

  • High school diploma or equivalent required.
  • Basic knowledge of diets and food allergies.
  • Well-developed written and oral communication skills, including the ability to communicate clearly and motivate staff.
  • Excellent customer service skills.
  • Time-management and leadership skills, flexibility, and the ability to make sound, well-thought-out decisions.
  • Ability to communicate clear expectations concisely and effectively to staff, patients, and the public.
  • Ability to organize and prioritize multiple tasks.
  • Ability to perform basic mathematical calculations.
  • Comprehensive knowledge of HACCP, food-safety principles, and sanitation.
  • Computer literacy and working knowledge of computerized food-system software.
  • Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, Teams, and Outlook.
  • At least one year of computer operating system experience.
  • Child and Dependent Adult Abuse Mandatory Reporter Training is required within six months of hire and every three years thereafter.

Nice To Haves

  • Nutrition- or food-service-related certificate or college/university degree preferred.
  • Understanding of diets, food allergies, and food-service software platforms such as CBORD.

Responsibilities

  • Oversee daily Diet Office functions, including general staffing supervision and direction.
  • Manage nutritional screening and menu and nourishment processing.
  • Coordinate workflow, training, and scheduling.
  • Order and manage inventory of tube feeding and nutritional supplemental needs.
  • Use the dietary software system (CBORD).
  • Collect, organize, and structure accurate data and prepare reports.
  • Implement procedural changes when necessary and serve as a positive role model.

Benefits

  • Competitive compensation.
  • Full benefits package.
  • Opportunity for growth throughout the system.
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