Dietary Services Manager, Residential Services

Signature Health•Cleveland, OH

About The Position

The Dietary Services Manager, Residential Services, provides food service for residents by planning, preparing, and serving meals and maintaining food and supplies. The role performs cooking and food preparation duties while ensuring consistent, high-quality products that comply with State of Ohio safety, sanitation, and quality-control guidelines. Reporting to the Senior Manager, Residential Services, the manager coordinates residential dietary services, manages the dietary budget, and oversees daily kitchen operations across multiple residential sites.

Requirements

  • Valid, unencumbered Ohio driver's license and proof of driver's insurance.
  • At least 2 years of experience working in a food-service, residential-facility, or healthcare setting.
  • Knowledge of food service, meal preparation, and menu planning.
  • Knowledge of safety and sanitary procedures.
  • American Heart Association Basic Life Support (BLS) certification.
  • Ability to work independently and cooperatively in a client-driven environment.
  • Ability to travel to multiple sites weekly.

Nice To Haves

  • Culinary school education or hospitality management education.

Responsibilities

  • Prepare menus for all sites, accommodating special dietary needs, food allergies, and restrictions.
  • Coordinate dietary services with residential leadership and manage the residential dietary budget.
  • Manage daily kitchen operations, including purchasing, inventory, cost control, and sanitation.
  • Ensure kitchen equipment is operated safely and properly.
  • Assist with food orders and inventory pickup for Class One and SUD residential facilities.
  • Oversee and, when needed, serve prepared snacks and meals.
  • Ensure daily cleanup of dishes, utensils, and food preparation and serving areas.
  • Maintain a safe and clean work environment and implement applicable health and safety standards across all sites.
  • Comply with food safety and sanitation laws and regulations.
  • Collaborate with a dietician on menus and recipes that meet nutritional and dietary standards of licensing and accrediting bodies.
  • Plan and prepare menus that meet OHMAS standards in collaboration with the Manager, Residential Services, and/or Supervisor, BH Residential Services.
  • Lead inspections and audits related to nutrition and food safety.
  • Work with internal departments and external partners to track food-service licensure and ensure compliance with relevant health and safety standards.
  • Conduct monthly kitchen inspections and quality checks at all sites, and provide staff education as needed.
  • Ensure proper documentation and compliance with ServSafe training requirements at locations requiring a food-service license, in collaboration with residential management and supervisors.
  • Participate in required staff meetings and training.
  • Follow incident-reporting, patient-rights, grievance, and mandated-reporting procedures.
  • Wear required kitchen attire, including non-slip shoes, chef pants, an apron, and head covering, and maintain clean, groomed attire.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • HealthJoy, a no-cost online medical and mental health resource available on Day 1
  • Robust earned paid time off program
  • Federal Loan Forgiveness Program for eligible roles
  • Professional Development Support
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