Dietary Associate

North Memorial Health Career Portal • Maple Grove, MN

6d • Onsite

About The Position

The Dietary Associate provides excellent customer service by taking customer menu requests and communicating dietary information to kitchen personnel to support meal preparation for hospitalized customers. The role accurately identifies customers to ensure they receive the proper diet and nutritional supplements, follows diet manual guidelines and organizational and departmental policies and procedures, and uses downtime effectively to complete assigned or recognized departmental tasks. The Dietary Associate consistently demonstrates Maple Grove Hospital’s mission, vision, values, and guiding principles.

Requirements

• High school diploma or equivalent preferred.
• At least 6 months of customer service experience.
• Solid PC skills, including Microsoft applications and internet use.
• Strong written and oral communication skills, with the ability to express ideas and information clearly and concisely in a manner appropriate to the audience.
• Ability to handle conflict positively.
• Awareness of and responsiveness to the needs, feelings, and capabilities of others.
• Ability to deliver quality customer service and respond appropriately to varied personalities and situations.
• Ability to maintain quality, safety, and infection control standards.
• Ability to read, write, and speak effectively in English.

Nice To Haves

• Customer service experience in a food service environment.
• At least 1 year of work experience in food service with a concentration in nutrition or dietetics.

Responsibilities

• Take customer menu requests and provide excellent customer service.
• Communicate dietary information to kitchen personnel for meal preparation.
• Accurately identify customers to ensure they receive the proper diet and nutritional supplements.
• Follow diet manual guidelines and organizational and departmental policies and procedures.
• Use downtime effectively to complete departmental tasks as assigned or recognized.
• Consistently demonstrate Maple Grove Hospital’s mission, vision, values, and guiding principles.
• Maintain quality, safety, and infection control standards.

Benefits

• Public Student Loan Forgiveness program eligibility as an employee of a nonprofit organization.
• Health and welfare benefit packages, when eligible.
• 401(k) retirement match or pension plan, based on workgroup eligibility.
• Paid time off plans.
• Adoption reimbursement up to $3,000 per child.
• Child care discount program with New Horizon: 10% off weekly childcare tuition.
• Education and tuition reimbursement.
• 24/7 fitness center access for benefit-eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED