Dietary Associate

North Memorial Health Career Portal • Maple Grove, MN

6d • Onsite

About The Position

The Dietary Associate provides customer service by taking menu requests from hospitalized customers and communicating dietary information to kitchen personnel who prepare meals. The role accurately identifies customers to ensure they receive the proper diet and nutritional supplements, and follows diet manual guidelines and organizational and departmental policies and procedures. The associate uses downtime effectively to complete assigned or identified departmental tasks and consistently demonstrates Maple Grove Hospital’s mission, vision, values, and guiding principles.

Requirements

• High school diploma or equivalent preferred.
• At least 6 months of customer service experience; food service experience is preferred.
• Solid PC skills, including Microsoft applications and Internet use.
• Strong written and oral communication skills, with the ability to express information clearly and appropriately for the audience.
• Demonstrated ability to handle conflict positively.
• Awareness of and responsiveness to the needs, feelings, and capabilities of others.
• Ability to be accountable for quality customer service and respond appropriately to varied personalities and situations.
• Ability to maintain quality, safety, and infection control standards.
• Ability to read, write, and speak effectively in English.

Nice To Haves

• At least 1 year of food service work experience with a concentration in nutrition or dietetics.
• Customer service experience in a food service environment.

Responsibilities

• Take hospitalized customers’ menu requests and provide excellent customer service.
• Communicate dietary information to kitchen personnel for meal preparation.
• Accurately identify customers to ensure they receive the proper diet and nutritional supplements.
• Follow diet manual guidelines and organizational and departmental policies and procedures.
• Use downtime to accomplish departmental tasks as assigned or recognized.
• Maintain quality, safety, and infection control standards.
• Demonstrate Maple Grove Hospital’s mission, vision, values, and guiding principles.

Benefits

• Public Student Loan Forgiveness program eligibility as an employee of a nonprofit organization.
• Health insurance benefits; available plans depend on work group eligibility.
• 401(k) retirement match or pension plan, based on work group eligibility.
• Paid time off plans.
• Adoption reimbursement up to $3,000 per child.
• Childcare discount program with New Horizon: 10% off weekly childcare tuition.
• Education and tuition reimbursement.
• 24/7 fitness center access for benefit-eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED