Dietary Aides/Wait Staff

Harmony Senior Services•Charleston, WV

About The Position

The Server courteously serves meals to residents and guests and is responsible for setting up, cleaning, and resetting the dining room after meals. The role supports residents with menu choices, seating, meal trays, and individual accommodations while helping maintain a welcoming and comfortable dining environment. It also involves following food safety, sanitation, infection control, and confidentiality procedures; keeping kitchen and dining areas clean and organized; and collaborating with the dining services team.

Requirements

Wear a clean, designated uniform during working hours and maintain good personal hygiene.
Read and follow simple instructions.
Perform simple, repetitive tasks.
Learn quickly and apply learned principles and procedures.
Communicate effectively and work under close supervision.
Bend, reach, grasp, push, and pull objects.
Stand and walk for sustained periods of up to three hours at a time.
Lift 50 pounds regularly and carry heavy objects for 20 feet.
Be organized and work cooperatively with other team members.
Demonstrate a positive attitude and willingness to provide excellent customer service.
Be dependable, punctual, and able to follow established work schedules.
Maintain a clean, safe, and organized work environment.
Work a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

Assist residents with placing meal orders, offering menu guidance and answering questions.
Provide beverage service, including water, iced tea, juices, milk, coffee, and tea.
Refill salt, pepper, and sugar containers before and after meals.
Report broken equipment, damaged tableware, and safety concerns promptly to a supervisor.
Use proper sit-down dining service and serving techniques.
Maintain a basic understanding of food preparation, including salads, desserts, and other menu items.
Follow food storage, handling, dating, and labeling procedures.
Sweep, mop, and vacuum kitchen and dining room areas.
Attend required in-services, training sessions, and staff meetings.
Perform other duties and responsibilities assigned by the supervisor.
Attend to residents' individual needs, including mobility limitations, memory impairment, and special accommodations.
Assist with meal tray preparation, delivery, and service as needed.
Follow confidentiality policies and procedures concerning resident information.
Interact respectfully and considerately with residents, guests, co-workers, and supervisors.
Set up dining areas before meals and clean and organize them after service.
Assist residents with seating arrangements and provide additional support during meals when needed.
Monitor dining areas to ensure residents receive timely, attentive service.
Respond promptly to resident requests and communicate concerns to the appropriate supervisor.
Maintain a welcoming, comfortable, and pleasant dining environment.
Follow food safety, sanitation, and infection control practices.
Collaborate with dining services team members to provide efficient meal service.