Dietary Aides/Wait Staff

Harmony Senior Services•Charleston, WV

About The Position

The Server courteously serves meals to residents and guests and handles dining-room cleanup and resetting after meal service. The role supports residents with menu orders, seating, meal trays, and individual accommodations, while helping maintain a welcoming dining environment. The Server follows food safety, sanitation, infection-control, confidentiality, and cleanliness procedures and works collaboratively with the dining services team.

Requirements

Wear a clean, designated uniform during working hours and maintain good personal hygiene.
Be able to read and follow simple instructions.
Be able to perform simple, repetitive tasks.
Be able to learn quickly and apply learned principles and procedures.
Communicate effectively and work under close supervision.
Be able to bend, reach, grasp, push, and pull objects.
Stand and walk for sustained periods of up to three hours at a time.
Lift 50 pounds regularly and carry heavy objects for 20 feet.
Be organized and work cooperatively with other team members.
Demonstrate a positive attitude and willingness to provide excellent customer service.
Be dependable and punctual, and follow established work schedules.
Maintain a clean, safe, and organized work environment.
Be willing to work a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

Assist residents with placing meal orders, provide menu guidance, and answer questions.
Provide beverage service, including water, iced tea, juices, milk, coffee, and tea.
Refill salt, pepper, and sugar containers before and after meals.
Report broken equipment, damaged tableware, and safety concerns promptly to a supervisor.
Demonstrate proper sit-down dining service and serving techniques.
Maintain a basic understanding of food preparation, including salads, desserts, and other menu items.
Follow food storage, handling, dating, and labeling procedures.
Sweep, mop, and vacuum kitchen and dining-room areas.
Attend required in-services, training sessions, and staff meetings.
Perform other duties and responsibilities as assigned by the supervisor.
Attend to residents’ individual needs, including mobility limitations, memory impairment, and other accommodations.
Assist with meal-tray preparation, delivery, and service as needed.
Follow confidentiality policies and procedures regarding resident information.
Interact politely, respectfully, and considerately with residents, guests, coworkers, and supervisors.
Set up dining areas before meals and clean and organize them after service.
Assist residents with seating and provide additional support during meals when necessary.
Monitor dining areas to ensure timely and attentive service.
Respond promptly to resident requests and communicate concerns to the appropriate supervisor.
Maintain a welcoming, comfortable, and pleasant dining environment.
Follow food safety, sanitation, and infection-control practices.
Collaborate with dining-services team members to ensure efficient meal service.