Diet Office Clerk (2026-0212)
About The Position
Under the general supervision of the Program Director, Food Services, the Diet Office Clerk (DOC) is responsible for maintaining patient information related to meal services by following established procedures. The DOC will be the liaison between all Food Services operations at Carewest. Key duties include preparing financial reports, processing food preferences, allergies, intolerances, and meal tallies, as well as managing menus and tray tickets. The DOC will also ensure effective communication with other departments regarding patient meals, snacks, and nourishment supplies. This position requires the ability to bend, lift, and push items weighing up to 20 lbs. The ideal candidate will excel in a fast-paced environment, demonstrating speed, accuracy, and the ability to work effectively under pressure in high-stress situations. Critical thinking, initiative, and strong communication skills in English are essential for interacting with co-workers and other departments. The successful candidate will be a professional team player, dedicated to providing exceptional client- and family-centered care. Responsible for other related duties as required.
Requirements
- Graduation from Grade 12 or equivalent
- Proficiency with software in a Windows XP environment, including Microsoft Office (Word, Excel, and Outlook).
- Knowledge of clinical therapeutic diets is essential.
- Experience with Epic software is required.
- Excellent communication skills are mandatory.
- Minimum of 1 year of experience working in a Health Care Food Services environment.
- Proven ability to follow through on issues, action plans, and decisions, utilizing appropriate monitoring systems to ensure follow-up.
- Strong ability to maintain confidentiality.
- Demonstrated positive customer service skills and professional telephone etiquette.
- Ability to problem-solve effectively.
- Capable of performing a variety of duties with limited supervision.
- Demonstrated strong interpersonal and communication skills.
- Demonstrated organizational skills and competence in time-management.
- Proficiency in both written and spoken English is required.
- Successful completion of a basic typing test confirming a minimum typing speed of 35 words per minute with accuracy.
- Completion of a basic mathematical test during the interview process.
- Completion of a basic attention-to-detail skills test during the interview process.
Nice To Haves
- Familiarity with MealSuite is highly preferred.
Responsibilities
- Maintaining patient information related to meal services by following established procedures.
- Acting as the liaison between all Food Services operations at Carewest.
- Preparing financial reports.
- Processing food preferences, allergies, intolerances, and meal tallies.
- Managing menus and tray tickets.
- Ensuring effective communication with other departments regarding patient meals, snacks, and nourishment supplies.
- Bending, lifting, and pushing items weighing up to 20 lbs.
- Working effectively under pressure in high-stress situations.
- Interacting with co-workers and other departments.
- Providing exceptional client- and family-centered care.
- Performing other related duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
