Diesel Tech-Mechanic I

TravelCenters of America•Deforest, WI

About The Position

As a level one Technician on TravelCenters of America’s Truck Service team, you will provide accurate, efficient service by troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers. You will work to return travelers to the road in better condition than they arrived, while providing professional and accommodating service to customers. The role involves understanding the products and services offered, Truck Service Standard Services, and specialized customer programs, and following safety guidelines.

Requirements

  • Good verbal and written communication skills.
  • Basic computer skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions.
  • Valid driver’s license.

Nice To Haves

  • Prior verifiable truck service experience.
  • Heavy-duty ASE certifications.

Responsibilities

  • Troubleshoot, diagnose, and repair heavy-duty trucks and trailers.
  • Provide accurate, efficient, professional, and accommodating service to customers.
  • Maintain knowledge of the products sold and services provided.
  • Diagnose wear conditions and, together with a TSA or Manager, make recommendations to customers.
  • Complete repairs within the technician’s capabilities and as written.
  • Understand Truck Service Standard Services and specialized customer programs.
  • Follow safety guidelines and report potentially unsafe situations caused by team members or customers.

Benefits

  • Competitive wages.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.
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