Diesel Tech-Mechanic I

TravelCenters of America•Bloomsbury, NJ

About The Position

As a level one Technician on TravelCenters of America's Truck Service team, you will provide accurate and efficient customer service by troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers. The role focuses on professional, accommodating service that helps return travelers to the road. You will work with the team to understand customer needs, recommend services, complete repairs within your capabilities and as authorized, and follow safety guidelines. The position involves working flexible hours, including nights, weekends, and some holidays, in both interior and exterior conditions.

Requirements

  • Good verbal and written communication skills.
  • Basic computer skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions.
  • Valid driver's license.

Nice To Haves

  • Prior verifiable truck service experience.
  • Heavy-duty ASE certifications.

Responsibilities

  • Troubleshoot, diagnose, and repair heavy-duty trucks and trailers.
  • Provide professional and accommodating service to customers.
  • Maintain knowledge of products sold and services provided.
  • Diagnose wear conditions and make recommendations to customers together with a TSA or Manager.
  • Complete repairs within the technician's capabilities and as written.
  • Understand Truck Service Standard Services and specialized customer programs.
  • Follow safety guidelines and report potentially unsafe situations caused by team members or customers.

Benefits

  • Competitive wages.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.
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