Diesel Service Technician

RWC Group • Everett, WA

5d

About The Position

RWC Group is seeking a Diesel Service Technician to provide technical service and repairs to vehicles and equipment. The company is family-owned and emphasizes long-term development, paid training, and mentorship for technicians at every experience level. The technician is expected to complete assigned work safely and according to applicable procedures, manufacturer policies, and management’s production objectives while maintaining a clean workspace and courteous, customer-focused relationships.

Requirements

• At least 1 year of fleet or dealership experience.
• High school diploma or equivalent.
• Strong dedication to customers and the service team.
• Self-motivated and professional.
• Possess own tools.

Nice To Haves

• ASE certification preferred.
• CDL certification preferred.

Responsibilities

• Provide technical service to vehicles and equipment.
• Review job orders and observe and listen to vehicles in operation to identify malfunctions and plan work procedures.
• Follow checklists and examine critical parts, protective guards, loose bolts, and specified safety devices; make adjustments as needed.
• Test-drive vehicles to ensure they run smoothly.
• Tag warranty parts and returns for the warranty clerk.
• Attend training classes and keep informed about factory technical bulletins.
• Develop and maintain positive relationships with customers to improve customer satisfaction.
• Complete service and repairs assigned by the supervisor.
• Perform work according to applicable safety requirements and published procedures.
• Participate in and make effective use of technical training assigned by management.
• Keep the designated workspace clean and organized.
• Return guest vehicles as clean as they were before service.
• Treat guests, visitors, and dealership personnel courteously.
• Make every effort to meet production objectives set by management.
• Follow manufacturer policies and procedures for labor operations, time and repair-order documentation, warranty repairs, and torque specifications.
• Perform other duties outlined by the Service Supervisor or management.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off.
• Growth opportunities.
• Paid training.
• Family-owned and operated company.
• Long-term job security.
• Health and wellness offerings.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED