Service Tech- Sioux City

North American Truck & Trailer • Sioux City, IA

7d • Onsite

About The Position

Sioux City Truck & Trailer is looking for a Diesel Mechanic. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. Must have own tools, advance training preferred but not necessary.

Requirements

• Must have own tools

Nice To Haves

• Advance training preferred but not necessary

Responsibilities

• Troubleshooting and Diagnosing Issues: Service technicians are skilled at identifying problems and malfunctions in equipment or systems. They use diagnostic tools, technical knowledge, and problem-solving skills to pinpoint the root causes of issues.
• Repair and Maintenance: Service technicians perform repairs, replacements, and maintenance tasks to restore equipment to working condition. This can involve replacing faulty components, performing software updates, adjusting settings, and ensuring proper calibration.
• Customer Interaction: Service technicians often communicate directly with customers to understand the issues they are experiencing and to provide updates on the status of repairs. Effective communication and customer service skills are essential in this role.
• Documentation: Accurate record-keeping is important for tracking repairs, maintenance schedules, parts used, and other important information related to the equipment they service.
• Preventive Maintenance: Service technicians may also be responsible for scheduled preventive maintenance tasks. These tasks help prevent potential issues and extend the lifespan of the equipment.
• Training and Support: In some cases, service technicians provide training and support to customers on how to use and maintain the equipment properly to avoid future problems.
• Adhering to Safety Guidelines: Service technicians follow safety protocols and guidelines to ensure their own safety and the safety of others while working on potentially hazardous equipment.
• Participate in all available training programs

Benefits

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training
• Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed