Diagnostic Services Director

UR Medicine Thompson Health•Canandaigua, NY

18h•$120,000 - $150,000•Onsite

About The Position

If caring is your calling, you’ve found the place to make it count. At Thompson Health, you’ll join a team that combines the high-quality standards of the U of R healthcare network w/the close-knit connections of a community hospital. Here, your work doesn’t just support patients—it directly impacts the lives & wellness of your neighbors in the beautiful Finger Lakes region. Top Workplace: Named to Becker’s Healthcare list of the “150 Top Places to Work in Healthcare” for 8 yrs. running. Wellness-Centered Culture: Nationally recognized programs, employee-focused events & traditions—from tenure dinners & breakfast w/the CEO to our online kudos system celebrating our deserving peers. Magnet Designation: A mark of superior nursing & patient care that reflects our dedication to excellence. Schedule: Mon. - Fri., day hours, requiring flexibility as needed. Pay Range: $120,000-150,000 annually, based on experience Benefits: Health, dental, vision insurance Tuition reimbursement up to $6000/year Contribution and match on Retirement Plan Six weeks paid time off Bonus eligible Free parking Company Culture: Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! Focus on CARES values : Commitment, Action, Respect, Excellence, and Service Focus on Employee Wellness : Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach Staff Recognition platforms : Shining Stars, CARESCount website Main Function: Provides enterprise-level administrative, operational, financial, and clinical oversight to specified clinical areas within Diagnostic Services and assumes accountability for the coordination, integration, and performance of clinical and business functions. Works closely with the Executive Vice President and Chief Operating Officer to advance strategic priorities, financial sustainability, operational effectiveness, and quality outcomes for Thompson Health.

Requirements

Demonstrated success in leading complex healthcare operations, including oversight of budgets, productivity, staffing models, and financial performance.
Possesses expertise in Diagnostic Services with a strong working knowledge of healthcare finance, operational analytics, and management theory.
Professionally mature, energetic, and innovative leader who demonstrates executive presence and adaptability within a rapidly changing healthcare environment.
Demonstrated ability to align clinical excellence with business performance and organizational strategy.
Strong verbal and written communication skills, including executive-level presentation and public speaking capabilities.
Comprehensive knowledge of clinical theory, practice, and technology to support high-quality, efficient care delivery.
Demonstrates the knowledge and skills necessary to provide administrative leadership, consultation, and direction to Associates.
Actively guards the confidentiality of sensitive information related to patients, associates, and organizational operations.
Master’s Degree in a healthcare-related field or Business is required.
Expertise, license, and registry in at least one specialty of Diagnostic Imaging required.
Minimum of three years of progressive healthcare management experience with direct responsibility for operational and financial outcomes.
Demonstrated record of career advancement with increasing leadership, fiscal, and strategic responsibility within the healthcare environment.
Demonstrated ethical leadership, advanced communication skills, and strong interpersonal effectiveness.

Responsibilities

Ensures efficient, cost-effective, and high-quality performance of all Diagnostic Services areas.
Provides direct supervision of multiple depts. across the hospital & administrative coordinators at multiple sites; overall responsibility includes approx. 100 associates.
Accountable for overall clinical, operational, and financial performance, including productivity, labor management, expense control, and revenue optimization.
Leads development of operating and capital budgets; manages performance to achieve fiscal year targets.
Participates in development of hospital objectives and long-range strategic plans.
Ensures compliance with all regulatory, licensure, and accreditation standards.
Develops and evaluates leadership performance; mentors leaders in operational and financial decision-making.
Represents Thompson Health professionally in community and industry settings.
This position may be required to function in a clinical capacity, consistent with licensure, scope of practice, and organizational needs.
Operates with minimal direct supervision and communicates clearly and routinely with the Executive Vice President and Chief Operating Officer regarding clinical quality, operational performance, workforce metrics, and financial results.