Diagnostic Imaging Records Coordinator

Brown Medicine • Cranston, RI

3d • $21 - $22 • Onsite

About The Position

Under general supervision and in accordance with established policies and procedures, this role is responsible for receiving and processing requests for digital medical images from a variety of internal and external sources, storing and saving digital medical images from outside entities, and collecting and storing outpatient's exam related paperwork for multiple affiliates. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence, which guide everyday actions with patients, customers, and colleagues. Additionally, all employees are expected to demonstrate the core Success Factors, which outline how to work together and achieve goals, including Instilling Trust, Valuing Differences, Focusing on Patients and the Community, and Collaborating.

Requirements

• Completion of High School or equivalent.
• Demonstrated knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development, and cultural patterns in each step of the care process.
• Knowledge of Medical terminology.
• Organizational skills required.
• Interpersonal skills to effectively communicate with patients, visitors, physicians, and hospital staff of all levels.
• Typing and good math skills.
• Detail oriented.
• Analytical ability to locate, research, and resolve errors and problems.
• Organizational skills to gather, assemble, and maintain data from a wide variety of sources.
• Ability to operate standard and automated office equipment, including an on-line computer terminal.
• Six to twelve months of progressively more responsible job-related experience, in order to be familiar with most, if not all, departmental operations, as well as the regulations associated with specialized functions.
• Ability to read clinical information and interact effectively with other professionals.
• Ability to comprehend information management techniques and act independently in a dynamic clinical setting.
• Knowledge of anatomical and medical terminology.
• Must be able to navigate a Windows-based personal computer application and navigate a clinical information system.
• Must be able to demonstrate good customer service skills.

Nice To Haves

• The level of typing ability required for this position is not that of a correspondence typist.

Responsibilities

• Performs a variety of clerical, filing, and record keeping duties in support of the Diagnostic Imaging Department and related areas.
• Interacts daily with physicians, lawyers, other professionals, as well as outpatients or their family members.
• Utilizes judgment and a thorough knowledge of Department, Hospital, and external agency systems and operations regarding a specialized function to research and reconcile clerical, procedural, and judgment errors.
• Gathers and interprets information from many sources and prepares, summarizes, and expedites the processing of such information.
• May provide resource assistance to other personnel.
• Maintains standards of professional and ethical conduct.
• Uses the Life Image application for receiving and pushing outside digital images to PACS for Radiologist/Technologist viewing and comparison for multiple affiliates.
• Prints film and burns CDs as requested and retrieves films from an offsite vendor for multiple affiliates.
• Prints and faxes patient reports.
• Scans all paperwork into LifeChart, as required.
• Gathers digital images for conferences and meetings as needed.
• Tracks the destination and return of digital images through LifeChart.
• Releases preliminary examination reports via telephone or fax to authorized personnel, including physician offices or other hospitals, while maintaining ethical conduct.
• Processes all requests from patients, physicians, other facilities, and attorney offices requiring patient images.
• Secures patient authorization to release their medical information, according to Department policy.
• Answers the telephone while representing the department during personal and telephone interactions with physicians, lawyers, and other professionals on a daily basis.
• Maintains inventory for the File Room, notifying the Supervisor of anything needed for the department.
• Participates in the orientation of new employees to the department by explaining information management procedures, protocols, and policies, and documenting work as needed.
• Organizes, collates, classifies, and retrieves various Diagnostic Imaging information documents and other output products.
• Manages the association of previous Diagnostic Imaging film and documents with current film and documents for presentation to attending Radiologists and residents for clinical interpretation.
• Works with clinical and support members in other hospital departments to coordinate timely compilation of vital Diagnostic Imaging documents.
• Works with the Records Manager to coordinate and maintain the department’s film and document tracking mechanisms.
• Operates all peripheral equipment associated with the information management system within the department.
• Reviews, edits, and verifies the accuracy of a variety of records, reports, and other items.
• Identifies errors, which may be clerical, procedural, and occasionally judgmental in nature, researches all available sources, and makes adjustments to reconcile errors as necessary.
• Provides resource assistance to other clerical personnel, both within and outside the immediate work area, and assists in resolving operational and/or technical problems by researching the source of problems and making recommendations for resolution utilizing thorough knowledge of Departmental and/or Hospital accounts.
• May conduct special projects for the Department utilizing experience-based knowledge of Departmental and Hospital policies, procedures, and operations.
• Participates in monthly staff meetings.
• Performs other related duties, as required.

Benefits

• Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED