DHS Site Lead - Vermont

LIS Solutions•Williston, VT

2d•Onsite

About The Position

This position is contingent upon contract award. The Targeting Operations Division (TOD) within ICE Enforcement and Removal Operations (ERO) directorate has a need for analytical services to identify and locate aliens who pose a threat to public safety or national security. This support involves analyzing information from various sources, including commercial and law enforcement databases, open-source intelligence, and social media platforms. The role requires adaptation to evolving threats, process refinement, and modernization of information technologies to enhance ICE's mission and program efficiency. The successful candidate will serve as the on-site single point of contact, manage daily operations, ensure quality and compliance, lead performance management and reporting, and oversee people leadership and innovation.

Requirements

5+ years in intelligence, law-enforcement analysis, or OSINT/social media exploitation
2+ years in team lead/supervisory role with responsibility for daily production and quality
Demonstrated success meeting firm performance targets (timeliness, accuracy, throughput) and producing executive-ready reports
Familiarity with DHS/ICE environments, personnel fitness processes, and handling of PII/SBU/SSI
Proficiency with commercial data platforms and link/social-media analysis tools; strong MS Office and dashboarding skills
Excellent communication and stakeholder management; ability to brief government leadership
Bachelor’s degree in a relevant field (intelligence, criminal justice, international affairs, analytics) or equivalent experience
Must be able to obtain and maintain a favorable DHS/ICE fitness determination; periodic reinvestigations (every 5 years or as directed)
U.S. citizenship required

Responsibilities

Serve as on-site single point of contact to COR/site government leads; run daily stand-ups and weekly reviews
Manage intake, prioritization, assignment, and quality checks for all leads; enforce SOPs and Definition of Done
Maintain permanent, COR-approved staffing/shift coverage; coordinate cross-training and surge/off-hours support
Own first-pass acceptance and rework reduction; execute peer reviews and QC sampling
Ensure strict handling of PII/SBU/SSI; maintain audit trails and incident response/reporting per DHS guidance
Keep SOPs current; propose monthly updates driven by metrics and retrospectives
Track and report site KPIs aligned to QASP (cycle time by priority, throughput per analyst, accuracy/validation, backlog health)
Produce weekly statistical roll-ups and inputs to the monthly status report; implement corrective actions as needed
Recruit/onboard analysts; manage schedules, performance coaching, and succession/backfill plans
Conduct training on tradecraft, tools, compliance, and site-specific procedures
Champion safe, compliant use of approved third-party databases and social-media exploitation tools
Run time-boxed pilots (spikes) and provide ROI evidence for tool approval and scaling