DGR Technician, Work Based Learning Experience (2665)

GOODWILL SOUTH FLORIDA • Miami, FL

2d • Onsite

About The Position

Participants in the Donated Goods Retail Technician Work Based Learning Experience will engage in a structured, time-limited training opportunity within Goodwill’s Donated Goods Retail (DGR) environment. This program is designed for youth with a diagnosed disability who require hands-on work experience, socialization opportunities, and job readiness skill development in a supportive and inclusive retail setting. This experience focuses on skill development rather than productivity, with individualized learning objectives, on-site job coaching support, and close coordination with Mission Services.

Requirements

• Ability to follow instructions and accept feedback in a supportive learning environment.
• Willingness to learn new tasks and practice workplace skills.
• Basic communication skills appropriate to the participant’s ability level.
• Ability to work cooperatively with peers, supervisors, and job coaches.
• Commitment to workplace safety practices.
• Must exercise discretion and respect confidentiality.
• Must be a resident of Broward, Miami-Dade, or Monroe Counties.
• Youth or young adults with a diagnosed disability.
• Individuals in need of work experience and structured socialization opportunities.
• Must be able to commit to the full duration of the Work-Based Learning program.
• Successful completion of a Clearinghouse background check prior to employment.
• Must be registered with the FL Clearinghouse | Florida Agency for Health Care Administration https://info.flclearinghouse.com/) and provide consent for the employer to access their records.

Nice To Haves

• Participants are enrolled and supported through Mission Services.

Responsibilities

• Participate in structured, supervised training activities within a Goodwill Donated Goods Retail store.
• Learn and practice foundational retail skills such as: Sorting, tagging, and organizing donated goods, Stocking shelves and maintaining sales floor organization, Basic customer service and workplace communication, Store cleanliness and safety procedures.
• Follow assigned schedules, workplace rules, and training plans.
• Demonstrate appropriate workplace behaviors, including punctuality, teamwork, and respect for others.
• Engage in socialization activities that support communication, collaboration, and independence in a work environment.
• Communicate regularly with assigned job coach and store-based point of contact to review progress and receive feedback.
• Perform other learning-related duties as assigned that align with individual training goals.
• Communicate regularly with the assigned job coach and site supervisor to review progress and receive feedback.
• Attend any required orientations, trainings, or career readiness sessions.
• Perform other duties as assigned, consistent with the department's needs.

Benefits

• Gain hands-on experience in a real retail environment with structured supports.
• Receive individualized coaching focused on skill development, independence, and workplace success.
• Develop social, communication, and problem-solving skills through guided interactions.
• Explore retail and customer service career pathways.
• Build confidence and readiness for future employment opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees