DFC Collateral Analyst I

Lithia & Driveway•Medford, OR

9h•Onsite

About The Position

Dealership: L0238 Driveway Finance Corporation Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and where we exemplify “Auto Done Easy”. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we're driving the future of auto finance! DFC Collateral Analyst I The DFC Collateral Analyst I will be responsible for working with the Collateral Management team to locate, process, and help systematically recover collateral from customers. This role will also utilize skip tracing tools and software provided by DFC to obtain and communicate the location of customers and the vehicles while working to collect and negotiate terms of repayment on delinquent accounts. The DFC Collateral Analyst I reports to the DFC Collateral Supervisor.

Requirements

Proficient with Microsoft Office applications, including Excel, Word, and Windows-based systems

Nice To Haves

Knowledge of Skip Tracing techniques is preferred
Experience with outbound calls or collections is valuable

Responsibilities

Review and update DFC repossession log with accuracy
Assign repossession vehicles to 3rd party recovery agents in a timely manner
Utilize high level skip-tracing practices to obtain customer and vehicle location information
Consistently update 3rd party vendors with most recent location data for assigned collateral
Navigate and update 3rd part repossession assignment systems
Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner
Meet or exceed established call volume and account action requirements
Process recovery cost analysis & KBB for recovered vehicles
Other duties as assigned