DFC Collateral Analyst I

Lithia & Driveway • Medford, OR

1d • $23 - $25 • Onsite

About The Position

The DFC Collateral Analyst I will be responsible for working with the Collateral Management team to locate, process, and help systematically recover collateral from customers. This role will also utilize skip tracing tools and software provided by DFC to obtain and communicate the location of customers and the vehicles while working to collect and negotiate terms of repayment on delinquent accounts.

Requirements

• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficient with Microsoft Office applications, including Excel, Word, and Windows-based systems

Nice To Haves

• Knowledge of Skip Tracing techniques is preferred
• Experience with outbound calls or collections is valuable

Responsibilities

• Review and update DFC repossession log with accuracy
• Assign repossession vehicles to 3rd party recovery agents in a timely manner
• Utilize high level skip-tracing practices to obtain customer and vehicle location information
• Consistently update 3rd party vendors with most recent location data for assigned collateral
• Navigate and update 3rd part repossession assignment systems
• Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner
• Meet or exceed established call volume and account action requirements
• Process recovery cost analysis & KBB for recovered vehicles
• Other duties as assigned

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed