DevOps Manager

Flight Centre

6d • Hybrid

About The Position

We are seeking an exceptional DevOps Manager with 12-15 years of experience to establish and scale our Global DevOps practice across Flight Centre Travel Group's multi-market technology landscape. This high-impact role requires a seasoned leader who can operate independently, influence at all organizational levels, and drive transformational change. You'll lead distributed teams globally, championing automation, operational excellence, and a culture of continuous improvement.

Requirements

• 12-15 years of progressive DevOps leadership experience in complex enterprise environments
• Demonstrated success establishing DevOps operating models and driving organizational transformation
• Advanced-level expertise with Azure DevOps including: Process template management and customization, Establishing and enforcing ways of working, Leading Communities of Practice, Building complex queries and custom dashboards, Implementing integrations and extensions, Managing organizational-level configurations
• Expert-level knowledge of Datadog observability platform including: Full-stack monitoring and distributed tracing, Log aggregation, APM, and infrastructure monitoring, Synthetic monitoring and alerting strategies
• Proven ability to enable teams in Datadog adoption
• Strong understanding of IaC tools (Terraform, ARM templates, Bicep)
• Deep knowledge of CI/CD principles and deployment strategies
• Proficiency in scripting/automation (PowerShell, Python, Bash)
• Solid grasp of SRE principles and implementation patterns
• Exceptional influencing and organizational skills with ability to drive change across complex matrix organizations
• Polished, executive-level communication skills for interactions with C-suite, senior leadership, stakeholders, peers, and vendors
• Culturally sensitive and globally minded with experience across diverse cultures and time zones

Nice To Haves

• Relevant certifications (Azure DevOps Expert, Azure Solutions Architect, Datadog certifications)
• Experience with Agile/SAFe methodologies at scale
• Familiarity with change management frameworks (ITIL)
• Experience with AIOps platforms and practices

Responsibilities

• Establish and scale our Global DevOps practice across Flight Centre Travel Group's multi-market technology landscape.
• Operate independently, influence at all organizational levels, and drive transformational change.
• Lead distributed teams globally.
• Champion automation, operational excellence, and a culture of continuous improvement.
• Manage Azure DevOps, including process template management and customization, establishing and enforcing ways of working, leading Communities of Practice, building complex queries and custom dashboards, implementing integrations and extensions, and managing organizational-level configurations.
• Manage the Datadog observability platform, including full-stack monitoring and distributed tracing, log aggregation, APM, and infrastructure monitoring, synthetic monitoring and alerting strategies.
• Enable teams in Datadog adoption.
• Utilize IaC tools (Terraform, ARM templates, Bicep).
• Implement CI/CD principles and deployment strategies.
• Utilize scripting/automation (PowerShell, Python, Bash).
• Implement SRE principles and patterns.
• Communicate effectively with C-suite, senior leadership, stakeholders, peers, and vendors.
• Manage multiple competing demands while maintaining strategic focus.

Benefits

• Flexible/hybrid working model
• Discounted travel for family and friends
• Career progression opportunities
• Access to training and support
• Fun culture with industry-renowned social events
• Active Hour – an hour set aside each week to spend on your well-being
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic
• Company-matched charitable giving
• Excellent pension scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed