DevOps Engineer – OpenShift / CI/CD

Shree Narayani Networking Solutions•Charlotte, NC
•Hybrid

About The Position

The DevOps Engineer will join the EIT DevOps team and support multiple applications, CI/CD pipelines, and OpenShift workloads. The role focuses on hands-on troubleshooting, automation, and reliable operation of container platforms and deployment processes. The primary toolchain is Bitbucket, Jenkins, Ansible, XLR, and OpenShift. The engineer will work with application and development teams to onboard services, integrate applications with the CI/CD platform, and standardize existing services and deployment patterns. Responsibilities also include automating repetitive work, addressing vulnerabilities, and improving performance and reliability. Production support may be needed, including occasional weekend deployment support, though weekend work is described as the exception rather than the rule. The position requires a technically hands-on person who can independently configure, deploy, support, and troubleshoot workloads in OpenShift/Kubernetes environments and resolve CI/CD issues rather than primarily coordinating processes or escalating problems. The engineer will work across multiple infrastructure automation needs in a fast-paced environment.

Requirements

  • At least 4 years of experience.
  • Hands-on expertise supporting container production environments, including Kubernetes and Red Hat OpenShift, and associated maintenance, change control, incident, and problem management.
  • Ability to independently configure, deploy, and support OpenShift workloads.
  • Strong experience onboarding applications to OpenShift.
  • Strong Linux administration experience.
  • Programming experience in at least one language, such as Python or shell scripting.
  • Strong infrastructure automation experience using Ansible or Python.
  • Expert-level working experience with Bitbucket, Jenkins, SonarQube, Artifactory, Ansible, Ansible Tower, and JIRA.
  • Experience implementing and supporting continuous integration and delivery practices and automation tools.
  • Experience with Groovy and Python.
  • Experience with release/build engineering processes, A/B deployments, and testing.
  • Solid understanding of the software development life cycle.
  • Experience building large-scale distributed enterprise platforms with attention to performance, scale, security, and reliability.
  • Ability to troubleshoot quickly and effectively in high-pressure situations and support development teams in critical situations.
  • Excellent communication, analytical, problem-solving, interpersonal, and presentation skills.
  • Self-motivated and results-oriented, with the ability to manage multiple concurrent priorities in a fast-paced environment.

Nice To Haves

  • Red Hat OpenShift or Kubernetes certifications.
  • Experience with cloud-native technologies on Azure, AWS, or GCP.
  • Experience designing, analyzing, and troubleshooting large-scale distributed systems.
  • Familiarity with modern performance monitoring and diagnostics tools such as Splunk or Dynatrace.

Responsibilities

  • Support CI/CD pipelines and OpenShift workloads across multiple applications.
  • Troubleshoot, investigate, and remediate CI/CD and OpenShift failures.
  • Work with application and development teams to onboard applications and integrate them with the CI/CD platform.
  • Configure, deploy, and support workloads in container infrastructure, including Kubernetes, Red Hat OpenShift, and AKS.
  • Standardize existing services and deployment patterns.
  • Engineer new capabilities for OpenShift and container platforms and deliver them in an automated, supportable manner.
  • Develop software or system scripts to simplify or eliminate human intervention in recurring tasks.
  • Identify vulnerabilities and opportunities to improve solution reliability.
  • Provide production support as needed, including occasional weekend deployment support.
  • Support release and build engineering processes, including A/B deployments and testing.
  • Improve performance and reliability and support large-scale distributed enterprise platforms.
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