DevOps Engineer (Remote)

SmartSuite•Overland Park, KS

15h•$125,000 - $140,000•Remote

About The Position

As a Senior DevOps Engineer, you will help ensure the reliability, security, and scalability of SmartSuite's cloud infrastructure. This is a hands-on engineering role involving ownership of complex infrastructure, production problem-solving, and development of systems that improve software development and deployment efficiency. You will work closely with engineering and product teams to maintain and improve the AWS environment, CI/CD pipelines, containerized services, and observability capabilities, balancing operational needs with long-term architectural improvements. The role covers AWS platform engineering, infrastructure as code, deployment automation, monitoring, incident response, security, and collaboration with engineering teams. Participation in a shared on-call rotation is required.

Requirements

5–8 years of experience in DevOps, Site Reliability Engineering, Platform Engineering, or Cloud Infrastructure, including significant hands-on experience supporting production environments.
Strong experience designing, managing, and optimizing infrastructure within AWS.
Hands-on experience with AWS services including ECS, Lambda, VPC, S3, IAM, SQS, and CloudWatch.
Proficiency with infrastructure-as-code tools, preferably Terraform.
Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, or AWS CodePipeline.
Strong working knowledge of Docker, containerized applications, and container orchestration, ideally AWS ECS.
Experience implementing and maintaining monitoring, logging, and alerting solutions using tools such as CloudWatch, Prometheus, Grafana, or Datadog.
Proficiency in at least one scripting or programming language, such as Python, Go, or Bash.
Experience supporting production applications with demanding reliability, availability, and performance requirements.
Strong troubleshooting and problem-solving skills, including diagnosing complex infrastructure and application issues.
Proactive ownership mindset, strong communication skills, and ability to collaborate effectively across engineering teams.

Nice To Haves

Experience supporting a multi-tenant SaaS platform.
Experience with Kafka or other event-streaming technologies.
Familiarity with blue/green deployments, canary releases, and other advanced deployment strategies.
Experience defining and monitoring service-level indicators (SLIs) and service-level objectives (SLOs).
Experience with Kubernetes or Amazon EKS.
Background supporting enterprise software in regulated industries, particularly financial services or healthcare.
Familiarity with SOC 2, ISO 27001, or similar security and compliance frameworks.
Exposure to AI/ML infrastructure or event-driven architectures.
AWS certifications or demonstrated commitment to continued technical development.

Responsibilities

Build, maintain, and optimize production AWS infrastructure for reliability, scalability, performance, and security.
Manage infrastructure as code using Terraform, including developing reusable modules and standardized configurations.
Operate and improve AWS services including ECS, Lambda, VPC, S3, IAM, SQS, and CloudWatch.
Identify opportunities to improve infrastructure performance and resource utilization and reduce cloud costs.
Design, maintain, and improve CI/CD pipelines for efficient and reliable software delivery.
Automate infrastructure provisioning, application deployments, and operational processes.
Partner with software engineers to streamline development workflows, improve deployment practices, and reduce release risk.
Support deployment strategies that improve platform availability and minimize disruption.
Maintain and enhance monitoring, logging, and alerting to proactively identify and resolve infrastructure issues.
Troubleshoot production incidents, investigate root causes, and implement measures to prevent recurrence.
Strengthen infrastructure security through IAM policies, network configurations, access controls, and AWS best practices.
Support security reviews, compliance initiatives, and improvements to operational resilience.
Participate in a shared on-call rotation supporting production platform reliability.
Collaborate with engineering teams to troubleshoot infrastructure challenges and improve application performance.
Identify and eliminate operational inefficiencies through automation and improved tooling.
Contribute to infrastructure architecture discussions and scalable engineering standards.
Document infrastructure configurations, operational procedures, and technical decisions.
Own infrastructure initiatives from planning through implementation and ongoing support.