Developmental Services Case Manager

Your Support Services Network•Aurora, ON

1d•Hybrid

About The Position

At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping each person build meaningful connections and live their best lives. Through compassionate, person-centered services, we empower individuals to achieve their goals and participate fully in their communities. YSSN offers more than just competitive compensation—we provide a supportive, inclusive, and flexible work environment where employees can thrive. From hybrid work options and professional development to wellness programs and a strong commitment to diversity, equity, inclusion, and belonging, we invest in our team’s growth and well-being. Our Vision: A Meaningful Life for All – Relationships, Community, Well-Being Our Mission: Communicate. Connect. Collaborate. Join one of Canada’s top non-profit employers of choice and be part of a team that values meaningful work, collaboration, and positive change.

Requirements

Bachelor’s degree in social work or related discipline (i.e. Health Sciences)
Minimum three years directly related front line experience
Experience working with individuals who have developmental disabilities is essential
Crisis prevention and intervention experience
The ability to demonstrate sound clinical judgment
Familiarity with the local service system and its providers is required
Strong analytical, problem solving, conceptual, and facilitation skills
Excellent oral and written communication skills
Ability to use a variety of software tools, including Microsoft, Data Base, Internet and Email
Ability to maintain strict confidentiality of Agency information
Travel within the geographic area of York Region
A valid G Drivers License, access to a reliable vehicle and adequate insurance coverage for business responsibilities, OR access to reliable transportation.
Applicants must reside within a reasonable daily commuting distance of the office and/or assigned service area and be able to attend the office as required for operational needs.

Nice To Haves

Experience in assisting people to develop independent living skills and plan for more independent living is an asset
Second language is considered an asset
An understanding of cultural diversity is considered an asset

Responsibilities

Providing intensive case management, advocacy, and support services to individuals aged six and older with developmental disabilities and/or dual diagnosis (developmental disability and mental health).
Supporting children, adults, and their families through a person-centered approach to service delivery.
Assisting clients in navigating the developmental services system, identifying and accessing appropriate community resources, and exploring available support options.
Conducting needs assessments.
Developing and coordinating individualized service plans.
Facilitating referrals.
Supporting skill development to enhance independence, community participation, and overall quality of life.