Developmental Disabilities Case Manager (4761-61)
About The Position
At Hamilton County Developmental Disabilities Services, the team believes everyone deserves the opportunity to live a full and meaningful life. The organization is committed to building a diverse team where every member feels valued, supported, and set up to succeed. The ideal candidate is driven by purpose, communicates clearly and compassionately, and wants to grow within an organization that invests in its people and community. A Service and Support Administrator (SSA) typically spends their day in the field, meeting with individuals on their caseload at various comfortable locations like their home, a coffee shop, or one of the offices. They also make phone calls using a provided iPhone and attend in-person or virtual meetings with team members or service providers, organizing resources for supported individuals. Case notes and planning documents are updated on a provided laptop. The primary goal of this role is to serve as the central coordinator for individuals with developmental disabilities, supporting person-centered planning to identify, secure, and monitor services that enable them to live, work, and thrive in alignment with their individual choices and needs.
Requirements
- Bachelor’s degree required
- Ability to travel within Hamilton County as needed
- Must be able to pass criminal background checks, driver's abstract, and various abuser registry checks
Nice To Haves
- A degree in psychology, special education, human services, or related field preferred
- One year of experience working with individuals with developmental disabilities in a vocational, residential, case management, treatment program, or equivalent preferred
Responsibilities
- Facilitates individual and family service plan development, assigning responsibilities among team members, and coordinating goal implementation.
- Assists in identifying, selecting, and obtaining/maintaining services, support, and benefits; serves as the primary contact for assigned individuals and families.
- Ensures timely and accurate documentation adherence to regulatory requirements with supervisory support.
- Monitors individual plans for compliance and service quality, communicating rights to individuals.
- Prepares case notes, reports, evaluations, and summaries while maintaining confidentiality.
- Collaborates with staff to problem-solve, identify resources, and address service gaps.
- Complies with relevant state and local guidelines for reporting abuse, neglect, and incidents.
- Attends meetings and conferences for best practices, participating in relevant division, agency, local, and state meetings.
- Maintains required licenses and certifications.
- Travels for service planning and monitoring in line with agency procedures.
- Performs additional duties as assigned.
Benefits
- Competitive Pay
- Starting salary is based on experience: $26.00/hr. ($49,000/yr) with no experience, up to $32.50/hr. ($61,200/yr) with 10+ years in the same role
- Hourly role paid bi-weekly
- 36.25-hour full-time work week
- Flexible scheduling and hybrid field work options
- 3 weeks vacation accrual per year, with 1 week allocated immediately upon hire
- 3 personal days per year
- 15 sick days allocated upon hire; accrues at 15 days per year after year one, with unlimited accrual
- Medical, Dental, and Vision coverage
- HRA available for those who opt out of medical coverage
- FREE medical care and prescriptions through Marathon Health
- Employer-paid life insurance
- Tuition reimbursement and Public Service Loan Forgiveness (PSLF) eligibility
- Wellness incentives and a robust Employee Assistance Program
- Ohio Public Employees' Retirement System (OPERS): 10% employee / 14% employer contribution
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
