Development Officer

Ronald McDonald House Charities of Central Indiana•Indianapolis, IN

6d•Hybrid

About The Position

Ronald McDonald House Charities of Central Indiana (RMHCCIN) is seeking a relationship-driven, thoughtful, and mission-focused professional to join our development team as a Development Officer. This role is central to how we care for and grow our community of supporters. The Development Officer will lead and execute a comprehensive donor stewardship program-ensuring every donor feels valued, connected, and inspired by the impact of their giving. In addition, this role will manage a portfolio of individual and corporate donors and prospects, building meaningful relationships that deepen engagement and increase philanthropic support over time. This is an ideal opportunity for someone who thrives on building authentic relationships, communicating impact, and creating experiences that connect people to a mission that matters.

Requirements

3-5 years of experience in fundraising, sales, relationship management, or a related field
Demonstrated ability to build and maintain meaningful relationships
Strong written and verbal communication skills, with the ability to convey impact in a compelling and accessible way
High level of emotional intelligence, empathy, and professionalism
Strong organizational skills and attention to detail
Ability to manage multiple priorities while maintaining a high level of responsiveness
High level of personal integrity and proven experience in maintaining discretion and confidentiality
Comfortable communicating with diverse individuals and groups (cultural and social )
Passion for the mission of RMHCCIN
Ability to sit for extended periods of time while working on a personal computer and to move intermittently throughout the workday
Strong sensory skills, such as good eyesight, good hearing, ability to taste and smell, and dexterity required
Lift and carry up to 25 pounds without assistance
Perform work on uneven and wet surfaces
Ability to climb a ladder occasionally and maneuver two flights of stairs at a time
Ability to walk, stand, and bend for long periods of time
Ability to use your hands to perform activities involving holding, grasping, turning, and pulling
Must have a valid driver's license and good driving record to operate company vehicles
Ability to drive/sit in a vehicle to travel between work locations
Ability to travel by car or plane with the possibility of overnight hotel stays (less than 10%)

Nice To Haves

Business Acumen
Management & Leadership
Communication
Reasoning & Problem Solving
Building Relationships with Kindness & Empathy
Project Management
Fiscal Responsibility
Strategic & Creative Thinking

Responsibilities

Own and continuously improve RMHCCIN's donor stewardship program, setting annual strategy, evaluating effectiveness, and recommending enhancements to the CAO
Design and implement meaningful, timely, and personalized donor touchpoints (thank-you communications, impact reports, video communications, milestone recognition)
Engage volunteers, board members, and staff in the donor cultivation, solicitation, and stewardship process
Ensure donors at all levels feel informed, appreciated, and connected to the mission
Partner with marketing/communications to align messaging and storytelling
Oversee and enhance donor engagement opportunities such as tours and small stewardship gatherings
Manage an assigned portfolio of individual and corporate donors and prospects at the mid-level and major gift range, maintaining consistent and meaningful contact with each
Build and maintain authentic relationships through regular, personalized outreach (calls, emails, meetings)
Conduct timely and thoughtful follow-up with current donors to deepen engagement and strengthen retention
Proactively identify and attract new prospects; develop and execute moves management strategies to advance donors through the giving cycle from first gift to major gift consideration
Solicit gifts in alignment with organizational priorities and donor interest
Support cultivation and stewardship strategies for corporate partners, including volunteer engagement and sponsorship alignment
Work closely with the development team to align stewardship and fundraising strategies across campaigns and initiatives
Partner with program staff to understand and communicate impact
Maintain accurate, timely donor records and contact reports in Raiser's Edge NXT; contribute to portfolio reporting and pipeline updates for the CAO on a regular cadence
Contribute to a collaborative, positive, and mission-focused team culture