Development Manager - Communications

Jane

1d•CA$158,400 - CA$247,500•Remote

About The Position

This role is for an Engineering Manager to help lead one of the most exciting areas at Jane: AI-powered communication experiences, including their AI Receptionist product. This is a zero-to-one product space where the team is rapidly prototyping, learning from customers, and figuring out what great looks like in real time. It’s a role for someone who enjoys ambiguity, loves building, and is excited by the idea of helping shape both a product and a team as they grow. Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia, with over 700 people working remotely across Canada, the US, and the UK. The company's mission is to help the helpers by making communication simpler, faster, and more delightful for the people delivering care every day. Jane is embracing the possibilities of AI, using it to work smarter, improve systems, and create better experiences for customers and the team. The company's goal is delivery and delight, moving quickly, communicating openly, and solving real problems together.

Requirements

Experience leading engineering teams as an established manager, able to hit the ground running from day one.
Strong people leadership experience, including hiring, coaching, performance management, and supporting the growth of senior and staff-level engineers.
Experience building and shipping customer-facing software products, ideally in fast-moving or high-growth environments where adaptability and ownership were essential.
Strong technical implementation skills with the ability to contribute directly to product development, review technical decisions, and collaborate deeply with engineers. This role is expected to remain hands-on.
Experience working with AI-powered products or foundation-model-based features in production, including applications involving conversational AI, real-time interactions, automation, or intelligent workflows.
Demonstrated ability to lead through influence, collaboration, and communication, whether formally as a manager, team lead, or senior technical contributor coordinating cross-functional work.
Comfort operating in ambiguous, zero-to-one environments where priorities evolve quickly and teams experiment, learn, and iterate toward product-market fit.

Responsibilities

Help shape and deliver AI-powered communication experiences that create meaningful value for clinics and patients, balancing speed, experimentation, and thoughtful execution.
Lead as a player-coach by contributing directly to technical implementation while also helping teammates stay aligned, supported, and focused on the highest-impact work.
Collaborate closely with Product, Design, Jane AI, and Engineering partners to turn emerging ideas into real customer experiences, communicating openly and iterating quickly as we learn.
Build strong feedback loops with customers by participating in pilots, evaluating product behaviour in real-world scenarios, and using those insights to continuously improve the experience.
Foster a curious, adaptable, and optimistic team environment where people feel energized to learn new technologies, explore evolving AI capabilities, and solve hard problems together.