Development Coordinator

Rice University • Houston, TX

7d • Hybrid

About The Position

The Development Coordinator provides overall operational, administrative, and donor support for the Annual Giving team. This role serves as a primary point of contact for resolving donor and alumni inquiries, coordinates fundraising operations, supports stewardship and donor engagement initiatives, maintains constituent records, and assists with financial and administrative processes that advance the team's fundraising goals. The position works collaboratively with the entire Annual Giving team, Development and Alumni Relations colleagues, and campus partners to ensure accurate donor data, exceptional customer service, and efficient execution of Annual Giving activities.

Requirements

• HS Diploma or equivalent
• 2+ years of experience in an administrative position providing administrative support to multiple professionals, with extensive professional interaction with all levels of staff and leadership, both internal and external to an organization.
• Proficient computer skills and demonstrated experience with office software and email applications
• Proficiency in the Microsoft Office Suite
• Demonstrated success in following through and completing routine tasks
• Advanced organizational skills and attention to detail
• Advanced verbal and written communication skills
• Excellent customer service and interpersonal skills
• Ability to prioritize and multitask

Nice To Haves

• Bachelor's degree
• 2+ years of related experience
• Experience working in a fundraising environment in an educational or nonprofit organization
• Detail-oriented, with strong organizational skills and the ability to handle multiple priorities in a fast-paced environment
• High level of maturity and emotional intelligence, with the capability to exercise good judgment
• Experience with Blackbaud CRM or another advancement system
• Experience in a Windows PC environment
• Strong web and email skills
• Creativity, motivation, and superior problem-solving skills
• Ability to adapt to different software applications
• Experience in online accounting and transaction vouchering
• Familiarity with ERP systems (Oracle, Workday, etc.)
• Ability to handle sensitive and confidential information appropriately and tactfully

Responsibilities

• Serves as a primary point of contact for donor, alumni, parent, and campus inquiries by managing the Annual Giving phone line and giving email account; provides information regarding giving history and giving opportunities and directs inquiries to the appropriate staff.
• Coordinates donor, fundraiser, and departmental meetings, including preparing agendas and briefing materials; scheduling meetings; reserving meeting space; coordinating technology and catering; assembling meeting materials; and arranging travel as needed.
• Assists in planning and implementing Annual Giving donor engagement, stewardship, and fundraising activities and events.
• Processes, tracks, reconciles, and monitors Purchasing Card (PCard) expenses and other financial transactions for the Annual Giving team, ensuring compliance with university policies and resolving discrepancies.
• Coordinates in-house stewardship mailings, including monthly donor birthday cards, thank-you cards, and other donor-recognition communications.
• Enters, updates, and maintains constituent, meeting, and fundraising activity records in OwlConnect and assists fundraisers in ensuring timely and accurate documentation of donor interactions.
• Maintains electronic files and records utilizing university-approved systems, including OwlConnect, Box, and OnBase.
• Serves as a liaison among the Annual Giving team, Development and Alumni Relations, campus partners, vendors, and external constituents to facilitate communication and support fundraising initiatives.
• Maintains office supplies and equipment and coordinates vendor requests and purchases as needed.
• Performs all other duties as assigned.
• Supports fundraisers by maintaining accurate donor and prospect information within OwlConnect and assisting with data integrity and reporting.
• Serves as a knowledgeable resource regarding Rice University giving processes, donor inquiries, and Annual Giving initiatives.
• Supports Annual Giving stewardship and donor communication projects to promote donor retention and engagement.
• Collaborates with Development and Alumni Relations colleagues and campus partners to support Annual Giving priorities and team goals.
• Oversees special projects.

Benefits

• Hybrid role, combining both in-office and remote work
• Eligible for overtime (Non-Exempt positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED