Development Coordinator

TRAVIS MILLS FOUNDATION•Mount Vernon, ME

About The Position

This person will support the Fundraising & Development Team by managing social media engagement, serving as the point of contact for all Third-Party events, handling monthly email correspondence, performing CRM data entry, and assisting with donor outreach and engagement. The role involves supporting donor communication through drafting and sending communications, preparing donation receipts, maintaining outreach with recurring donors, and assisting in donor recognition efforts. A key responsibility is working with the finance department to accurately record donor information and donations in Salesforce, ensuring data is up-to-date and accessible for reporting. The position also involves generating reports for donor analysis, tracking correspondence, supporting third-party fundraising events, and coordinating mailings. The Development Coordinator will also lead donor recognition and stewardship activities, provide input on engagement strategies, manage the donor pipeline, and stay updated on best practices in donor stewardship and fundraising. They will serve as a spokesperson as needed and be responsible for social media content, as well as assisting with the planning and execution of signature events.

Requirements

A high school diploma or GED equivalent required
Fast, proficient, and accurate typist
Extensive knowledge of Microsoft Suite and other administrative programs
An outstanding communicator, both orally and written
Excellent customer service skills
Self-starter who works well independently
Ability to prioritize given tasks and work efficiently towards completing them
Detail-oriented and exceptional organizational skills
Professional demeanor
Passionately committed to our mission: veterans and military families

Nice To Haves

Experience as an office assistant is preferred but not required
Experience working with a CRM, particularly Salesforce is preferred
Ability to work occasional nights and weekends
Ability to travel occasionally for work-related events

Responsibilities

Support donor communication: Draft, send, and follow up on donor communications, including thank-you emails, acknowledgment letters, and updates about the impact of their donations.
Prepare and send monthly and end-of-year donation receipt letters under IRS guidelines and the organization’s policies, ensuring accuracy in the amounts, dates, and donor details.
Maintain a system of outreach with recurring donors with regular communication, ensuring they feel valued and informed about the organization’s progress.
Assist in donor recognition efforts in a timely and effective manner with thank-you notes, recognition events, or special mentions in TMF marketing and materials.
Work with the finance department to accurately record all donor information and donations in Salesforce, ensuring data is up-to-date and easily accessible for reporting and future outreach efforts.
Assist in ensuring that all donor profiles are correctly updated with relevant information, including contact details, giving history, and communication preferences.
Generate reports for donor analysis, campaign tracking, and other fundraising metrics as needed.
Track and maintain accurate records of all correspondence with donors, including emails, phone calls, and meetings.
Support the planning, logistics, and execution of third-party fundraising events. Tasks may include event promotion, managing invitations and RSVPs, coordinating volunteers, and assisting with on-site event activities.
Assist in preparing event materials, particularly sponsorship materials.
Works in coordination with the Fundraising & Development team to coordinate the production and mailing of year-end appeal letters and other donor mailings (running reports, creating and cleaning mailing lists, and coordinating volunteers/staff needs).
Works with the administrative team and coordinates with volunteers to enhance thanking efforts throughout the year.
Lead the implementation of donor recognition and stewardship activities.
Provide input and suggestions on strategies to engage and retain current donors and attract new ones.
Manages pipeline and ensures timely and appropriate donor engagement strategies are met for all giving channels.
Continuously learn and stay updated on best practices in donor stewardship, Salesforce management, and fundraising strategies.
Serves as spokesperson for the Foundation as needed.
Responsible for social media content.
Assists with planning and execution of all Travis Mills Foundation signature events.