Development Coordinator/Manager

Harlem Grown•Harlem, NY

16h•Onsite

About The Position

Harlem Grown is an independent, 501(c)(3) non-profit organization whose mission is to inspire youth to lead healthy and ambitious lives through mentorship and hands-on education in urban farming, sustainability and nutrition. We operate local urban farms, increase access to and knowledge of healthy food for Harlem residents, and provide farm-based development programs to Harlem youth. Founded in 2011 by Tony Hillery with one school partnership, one urban farm and an idea to help Harlem children, today Harlem Grown’s farms and greenhouses are used as classrooms and as venues to cultivate a connection to the environment and food among young people. Harlem Grown operates 14 urban agricultural sites featuring soil-based urban farms, hydroponic greenhouses, and a mushroom chamber. All of our sites are located between 122nd and 152nd Streets in Central Harlem, Manhattan. Our Programs Harlem Grown cultivates deep community roots by growing fresh food, strong youth, and lasting relationships. We meet children where they live, learn, and grow—offering opportunities that extend beyond our farms to the classroom and into their futures. Through Food and Farm Education, we help youth build healthy habits, leadership skills, and a deeper connection to their community. Our urban farms provide free produce and nutritious meals for families while creating joyful spaces for connection and support. Through 14 urban farms and year-round programming, we provide free produce, nutritious meals, and cooking lessons while creating joyful spaces for connection and support. In addition, our programs increase economic opportunity for families and develop leadership and advocacy skills so participants can drive transformational change in their communities. At Harlem Grown, we grow healthy children and communities through hands-on education, access to resources, and long-term youth support. Our Food and Farm Education —including summer camp, in-school and after-school programs, mobile education, service learning, and farm tours—delivers farm-based lessons to children in our community. We offer free community resources like farmstands, Saturdays on the farm, and events that provide fresh food and create spaces for support and connection. Through academic support, internships, and career readiness programs, we help our young people build confidence and skills to thrive from elementary school through adulthood. The Development Coordinator/ Manager provides the donors in Harlem Grown's community with an exceptional experience that inspires continued and growing support of our mission, while also ensuring accurate, timely, and well-documented operational processes in close collaboration with finance and operations staff. Collaborative and strategic, the Coordinator/ Manager makes the highest and best use of organizational resources, continually building efficiency in processes, and is responsive to the needs of leadership and frontline fundraisers.

Requirements

At least two to four years of nonprofit development and writing experience preferred, ideally with experience in one or more of: securing funding from foundations, corporations, individuals, and/or government entities; gift processing; database management; or lead generation. (Depending on level)
Experience with Salesforce required
Excellent organizational, communication, and project management skills.
Exceptional attention to detail and ability to maintain accuracy while working quickly.
Ability to distill processes into step-by-step procedures and continually refine them to build efficiency, efficacy, and ease.
Impeccable writing and editing skills; ability to develop clear, concise, and compelling narratives.
Personable, friendly, positive team player able to build relationships with key supporters.
Motivated, creative, and punctual, able to work both independently and as part of a team.

Nice To Haves

Experience with social media such as Instagram and Facebook strongly preferred.
Experience with Canva and marketing design strongly preferred.
Experience collaborating with frontline fundraisers preferred.

Responsibilities

Answer incoming donor inquiries, via phone and email, providing exceptional 'customer service'.
Develop, document, and continually enhance systems and procedures related to donor relations and engagement.
Maintain the department's donor engagement plan and calendar through collaboration with colleagues across the department.
Project-manage implementation of the donor engagement plan, making highest and best use of the team's time and resources.
Coordinate experiences in the donor engagement plan, such as: site visits, cultivation events, impact reports, and special mailings.
Maintain and manage the organization’s grant calendar.
Maintain the social media and marketing calendar.
Implement the social media strategy overseeing storytelling.
Design marketing collateral for donor engagement opportunities.
Maintain up-to-date corporate benefits and sponsorship packages.
Project-manage fulfillment of corporate benefits and sponsorship packages and maintain the corporate benefits delivery calendar, making highest and best use of the team's time and resources.
Coordinate experiences for corporate partners, such as site visits, cultivation events, volunteer days, and lunch & learns.
Develop, document, and continually enhance systems and procedures related to corporate benefits delivery.
Process all donations accurately, efficiently, and in a timely manner.
Provide all donors with timely, accurate gift/tax acknowledgements and update communications on a regular cadence.
Coordinate special acknowledgement of gifts by leadership, frontline fundraisers, and/or volunteers.
In collaboration with finance, develop, document, and continually enhance systems and procedures for gift processing and acknowledgement.
Coordinate with key members of the Development and Finance Team to handle complex gifts (e.g., pledges and restricted gifts) and manage budgets for grants.
Serve as primary administrator for the Fundraising app in Salesforce, Harlem Grown's CRM.
Develop, document, and continually enhance systems and procedures for Salesforce.
Oversee data clean-up processes and projects that enhance data integrity.
In collaboration with leadership and frontline fundraisers, continually evolve the CRM 'playbook' to ensure that all team members can manage portfolios effectively in Salesforce.
Train fundraisers on how to use Salesforce for portfolio management, in accordance with the 'playbook'.
Develop and continually refine reports at the direction of leadership.
Maintain expertise in all software platforms used by the department, contributing to continual optimization and integration.
Develop, document, and continually enhance systems and procedures for lead generation, including: regular data screenings and analyses, donor segmentation, and donor qualification/research.
Conduct routine data screening, analysis, and segmentation in Salesforce.
Surface high-potential donors/prospective donors for frontline fundraisers to engage.
Conduct/facilitate prospect research.