Development Consultant

Citizens•Johnston, RI

23h•$150,000 - $175,000•Hybrid

About The Position

At Citizens, our Enterprise Technology & Security (ET&S) organization is evolving how technology and security teams work, grow, and deliver in an increasingly digital, AI-enabled environment. Driven by our Next Generation Technology (NGT) strategy, the rise of AI and agentic ways of working, the build-out of our Global Capability Center (GCC) in India, and the Reimagine the Bank agenda, ET&S is reshaping how technology and security talent learns, leads, and delivers. We are committed to driving innovation and excellence through our people and are seeking a highly skilled Organizational Development and Talent Management Professional to join our team and lead transformative talent and workforce initiatives in partnership with ET&S leadership. The Development Consultant will help ET&S build the leadership, talent, and organizational capabilities needed to deliver through a period of significant technology and workforce transformation. This role will support leader readiness, talent & succession planning, and future-focused capability development while helping teams adapt to new ways of working in an AI-enabled, globally connected technology organization. Working closely with ET&S leaders, the role will translate business priorities into practical talent and change strategies that improve execution, strengthen resilience, and accelerate business value.

Requirements

Master’s degree in Industrial/Organizational Psychology, Organizational Development, Human Resources, or a related field.
Minimum of 10 years of experience in organizational development, talent management, or a related field, with a strong focus on organizational effectiveness and change enablement practices.
Strong understanding and experience applying change management methodologies and best practices in a transforming business environment.
Excellent communication and consulting skills; strong stakeholder management, including experience partnering with executive and senior leaders.
Proven ability to lead and influence cross-functional teams.
Strong analytical and problem-solving skills.
Experience with data analysis and reporting.

Nice To Haves

Prior experience supporting technology organizations and familiarity with the software development lifecycle (SDLC) is preferred.
Financial services experience is preferred.
Relevant certifications in change management or talent development are a plus.

Responsibilities

Conduct comprehensive assessments of organizational structures, culture, key skills and processes to identify areas of opportunity; Design solutions that address the areas of opportunity and align with business strategy.
Lead and facilitate large-scale change initiatives by developing strategies and frameworks that drive adoption, alignment and commitment to change at all levels of the organization.
Design and implement talent management strategies, including leadership development programs, succession planning, and employee engagement initiatives.
Analyze data to measure the effectiveness of organizational development programs and make data-driven recommendations for continuous improvement.
Work closely with senior leadership, HR, and other departments to align organizational goals and business strategy with talent management strategies.
Develop and deliver training programs to enhance employee skills and competencies.
Build strong relationships with key stakeholders to ensure buy-in and support for organizational development initiatives.