New York Theatre Workshop - Development Associate
About The Position
New York Theatre Workshop (NYTW) is seeking a Development Associate to join their Development team. This role is a key member responsible for supporting all fundraising activities, including donor concierge services, database operations, event operations, and administrative duties. The Development Associate will serve as a concierge to individual donors, manage donor relationships, lead the Young Defenders program, handle acknowledgement letters, conduct prospect research, manage database operations, support event planning and execution (including the annual Gala), coordinate direct mail and email campaigns, and work with the marketing team on donor communications. The position also involves active participation in the department's equity, diversity, and inclusion goals and may require assisting other team members with various tasks.
Requirements
- Commitment to an equitable and inclusive community.
- Interest in fundraising.
- Passion for theatre and a desire to build meaningful connections between adventurous theatregoers and visionary artists.
- Commitment to open, proactive, and honest communication.
- Ability to build strong, collaborative relationships with staff, Board members, and donors.
- Detail-oriented with a pride in creating and engaging in efficient processes.
- Some level of customer service experience.
- Excitement about digging into data and mastering new data systems.
- Embrace technology and envision how it can be a tool for deepening connection.
- Enjoy a collaborative, team-focused working environment with a goal-oriented approach.
- Nimble team member who exercises good judgment and can pivot and reprioritize as needed in a fast-paced environment.
- Reside in the greater New York City area.
Nice To Haves
- Experience working in arts administration, event production, or another area of the theatre industry.
- Experience with ticketing systems, database or project-management software and best practices.
- Experience with programs like Spektrix, iWave/Kindsight, Tessitura, Salesforce, Raiser's Edge, Trello, Asana, AirTable, Microsoft 360, Social Tables, Canva, or others.
- Find ways to help you and your teammates work smarter.
- Experience in fundraising.
Responsibilities
- Serve as a concierge to all individual donors, including Repeat Defenders, Young Defenders, Trustees, major donors, and special event attendees, managing invitations, RSVPs, ticket bookings, reminder emails, phone calls, and tracking interactions in the Spektrix database.
- Steward meaningful relationships with NYTW's donors and assist in renewal outreach and communication.
- Lead the Young Defenders program with support from the Individual Giving Officer and Director of Special Events, coordinating strategy, communication, renewals, event-planning, cultivation, and stewardship.
- Manage all acknowledgement letters for individual donors, including data pulling, mail-merge preparation, printing, packing, and mailing.
- Conduct prospect research and wealth screening to identify new potential funders.
- Utilize NYTW's CRM to pull donor and gift reports and update data for moves management fundraising.
- Support event planning, including guest communications, vendor management, research, and material generation.
- Assist with event set-up and tear-down alongside the Development team.
- Participate in cultivation and stewardship during events and manage post-event communications.
- Contribute to the success of the annual Gala by maintaining pre-production systems, tracking income and expenses, managing journal ads and table guests, overseeing check-in, supporting staff on event day, executing post-event analyses, and donor follow-ups.
- Manage note-taking and a comprehensive calendar, including calendaring and taking minutes for team meetings and donor and Board meetings/activities.
- Coordinate direct mail and email campaigns, including list segmentation, vendor management, printing, mailing, delivery, and gift acknowledgement.
- Work with the marketing team to source and produce content for donor communications (appeals, website pages, newsletters).
- Review and update data for donor acknowledgement listings.
- Actively participate in working toward the Development department's equity, diversity, and inclusion goals and serve on the Audience Services Committee.
- Assist other Development team members as needed, with approval from managers.
Benefits
- Employer paid medical, dental and life insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
