Development Administrative Assistant

Boyce Thompson Arboretum•Superior, AZ

2d•$23 - $24•Hybrid

About The Position

Boyce Thompson Arboretum is seeking a Development Administrative Assistant to join their Development Team. This role is crucial for delivering an exceptional donor and member experience. The assistant will provide essential administrative, operational, and data support, with a strong focus on membership and donor processes. This position ensures the smooth day-to-day functioning of development and membership activities through accurate recordkeeping, timely communications, and efficient coordination. It is a detail-oriented role that supports donor stewardship, membership operations, and overall team effectiveness.

Requirements

Associate's degree in Office Administration.
At least 1+ year of experience in office administration or a related field.
Experience with fundraising special events.
Experience in membership services within a nonprofit.
Experience with donor databases, Altru, Blackbaud, Virtuous preferred.
Experience in creating digital communications and graphic design in Canva or Constant Contact is a plus.
Knowledge of fundraising and prospect management databases.
Excellent written and verbal communication skills.
Desire to build external relationships.
Self-starter, goal-oriented, adaptable.
Works well alone and as part of a team.
Demonstrates professional equanimity and composure.
Ability to work flexible hours including occasional nights, holidays, and weekends.
Ability to operate standard office equipment and keyboards.
Ability to communicate with staff, applicants, stakeholders, visitors, and donors in English (written and oral).
Ability to work in a sedentary position for up to 8 hours at a time.
Ability to lift 10 pounds; occasionally up to 50 pounds with assistance during special events.
Ability to walk short distances and move throughout the arboretum office and grounds.
Ability to occasionally traverse uneven terrain and hiking conditions.
Ability to perform repetitive movement of the wrists, hands, and/or fingers.
Fully functional vision (prescription lenses acceptable).

Nice To Haves

Experience with donor databases, Altru, Blackbaud, Virtuous.
Experience in creating digital communications and graphic design in Canva or Constant Contact.

Responsibilities

Support administrative operations for the Director of Development, Development and Membership Officer, and Membership Coordinator, including managing calendars, schedules, and coordinating donor events and outreach.
Provide primary CRM data-entry administrative support, including recordkeeping in Altru and Virtuous, tracking donor engagement, moves management reporting, grant writing reports, and maintaining scheduling and communications calendars.
Monitor and respond to support emails and the Development phone line, addressing donor and member inquiries with high-level customer service.
Manage conflicting schedules, projects, and activities.
Plan, organize, and provide administrative support for confidential correspondence, presentations, and communications.
Support the stewardship process to ensure accurate and timely donor communications in both digital and print formats.
Maintain Standard Operating Procedures (SOPs) and gift agreement procedures for the department.
Prepare materials for donor meetings, tours, reports, and presentations.
Support development and membership engagement events, including coordination and logistics.
Provide planning, organization, and administrative support for special projects/assignments.
Assist with Board Committees and take minutes as needed.
Collaborate with the Executive Assistant to plan and implement Board meetings and activities.
Provide assistance to the Membership Department as needed, including onsite events, donor tours, and membership program support, potentially including Visitor Center interactions.
Represent Boyce Thompson Arboretum in the community, adhering to the Association of Fundraising Professionals Code of Ethical Standards, and maintain confidentiality.