Developer Relations

Arango•San Francisco, CA

7d•Remote

About The Position

Step into Arango’s first dedicated developer advocacy role, reporting directly to the Chief Product Officer. Our foundation powers two breakthroughs: AutoGraph instantly builds knowledge graphs from enterprise documents, no manual ontology design required. AutoRAG dynamically selects the optimal retrieval method (GraphRAG, VectorRAG, or hybrid) for every query. Both integrate seamlessly with LangChain, LlamaIndex, and MCP to amplify, not replace, existing tools. Your mission: enable developers to go from install to a working GraphRAG app on their own data in under 30 minutes, and to publicly demonstrate that your solution outperforms DIY alternatives. You’ll shape and build Arango’s developer community, content, and event presence from scratch—defining what developer relations means here. Reporting into product (not marketing) ensures that your feedback directly shapes our roadmap, and your time is spent in the codebase, docs, and issue tracker.

Requirements

You are an engineer. Title aside, what matters is your ability to build and debug real, non-trivial applications.
You have hands-on, production experience with LLM applications and retrieval: RAG pipelines, embeddings, chunking strategies, and evaluation. You recognize that retrieval quality issues go deeper.
Strong Python skills, plus proficiency in at least one of TypeScript/JavaScript, Go, or Java.
You’ve written technical content that developers actually finished, and you can point us to examples.
You can own a room: giving talks, running workshops, or live-coding, and handle tough questions with confidence.
You’re comfortable with Docker and Kubernetes deployments.

Nice To Haves

Experience with graph databases, knowledge graphs, or GraphRAG. If you’ve built a knowledge graph by hand, you know why AutoGraph matters.
Familiarity with LangChain, LlamaIndex, MCP, or similar orchestration frameworks.
You’ve run evaluation harnesses in real-world scenarios and have informed opinions about LLM-as-judge approaches.
Prior experience as an early or founding developer relations hire at an infrastructure or developer tools company.
Preferred Experience building agents at scale and for large enterprises

Responsibilities

Build things developers want to copy. Create reference applications, quickstarts, and sample repositories that solve real, end-to-end problems—from multi-hop question answering over document corpora, to agents that traverse entity relationships where vector search falls short, to integrations developers can easily adopt in their projects.
Publish honest benchmarks. Acknowledge where GraphRAG excels—and where vanilla RAG outperforms it—reflecting the published literature. Run standard evaluation harnesses (like GraphRAG-Bench), publish wins, and be transparent about limitations.
Teach in public through technical posts, talks, workshops, and live builds. Prioritize depth over volume.
Engage where AI engineers already are. GraphRAG and knowledge-graph communities, AI engineering meetups, framework ecosystems, and relevant conferences—both online and in person.
Close the loop to product. Serve as the critical link between developers and our product team, delivering specific, prioritized feedback—not just general sentiment.