Developer Relations Advocate

Speechmatics•San Francisco, CA
•$100,000 - $140,000•Hybrid

About The Position

Speechmatics is hiring a Developer Relations Advocate in San Francisco to help developers build with its Conversational AI and speech technology. The role joins the Developer Relations team and focuses on growing a developer community, representing Speechmatics in the local AI and developer scene, and sharing market insight to support US growth. The advocate will help developers use Speechmatics technology, bring their feedback into product development, and create useful technical content and community programming. The position works with engineering, product, developers, partners, and community champions. It includes supporting developers from their first API call through implementation, addressing technical challenges, and using community and content data to guide future efforts. The work is hybrid, with two to three designated office days each week. Speechmatics describes itself as a Speech Intelligence company using AI and machine learning to unlock business value in speech. The company offers training and development, flexible working, regular company lunches, birthday celebrations, global working opportunities, holiday allowance, pension/401(k) matching, private medical and dental coverage, a home-working allowance, and parental support including adoption assistance and reproductive health services.

Requirements

  • Early-career experience in developer relations, community management, developer support, software development, or a similar role.
  • Hands-on experience with APIs, SDKs, and developer tools, and an interest in building with and exploring new technology.
  • Collaborative approach and confidence working with engineering and product teams to turn community feedback into improvements.
  • Curiosity about speech technology, AI, and machine learning, and willingness to learn.
  • Excellent written and verbal communication skills, including the ability to explain technical concepts clearly to diverse audiences.
  • Enthusiasm for networking and building relationships with developers, partners, and the wider community.

Nice To Haves

  • Experience creating content, such as technical writing, documentation, blog posts, videos, or talks, gained through work, study, open-source projects, or side projects.

Responsibilities

  • Represent Speechmatics in San Francisco, build its profile across the city's AI and developer scene, and share market insight to inform US growth.
  • Grow a developer community through online forums, social media, events, and meet-ups.
  • Represent developers within Speechmatics and turn their feedback into product improvements.
  • Create tutorials, code samples, demos, blog posts, and documentation to help developers understand and build with Speechmatics technology.
  • Help developers progress from their first API call to a working product, resolve technical challenges, and partner with engineering on complex issues.
  • Help run webinars, hackathons, and community events.
  • Build relationships with developers, partners, and community champions in support of Developer Relations programmes.
  • Use community and content data to assess what is working and inform priorities.

Benefits

  • Competitive salary plus OTE or bonus.
  • Training and development opportunities.
  • Flexible working.
  • Regular company lunches and birthday celebrations.
  • Private medical coverage for employees and their families.
  • Dental coverage for employees and their families.
  • Global working opportunities.
  • Generous holiday allowance.
  • Pension/401(k) matching.
  • Working-from-home allowance for technology or home-office equipment.
  • Parental leave support, including adoption assistance and reproductive health services.
  • Focus Fridays for uninterrupted focus and Together Tuesdays for team meetings.
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