Developer, Learning - Serv Ops & Logistics

CarMax•Richmond, VA

9d•Onsite

About The Position

The Developer is responsible for the design and development of training & knowledge management solutions that support the goals of the Service Operations and Logistics strategic plan. In this role, you will develop engaging curricula and materials aligned with CarMax’s Learning standards and partner to support the integration of this material into the Service Operations & Logistics training strategy and initiatives. You will serve as an instructional design consultant, partnering with business partners to develop and deploy training programs that provide measurable impact for our field associates and leaders.

Requirements

1-2+ years’ experience developing interactive instructional content and eLearning courses
Proficiency in eLearning software and systems typically used to design or deploy training such as Adobe Creative Suite, Articulate, Vyond, and Office 365
Proficient in educational methods and application for adult learning
Up to date on latest training methods and practices used in leading companies
Strong organizational and planning skills
Exceptional writing skills with a strong sense of quality control
Experience managing competing priorities in a fast paced environment

Nice To Haves

Experience with video editing software a plus
Prior team project / collaborative experience preferred

Responsibilities

Partner with field and teams across the business to clearly define the training opportunities and learning requirements, provide recommendations on training method and delivery, then own the creation of training and development solutions that deliver measurable, sustainable results.
Determine appropriate instructional methods such as self-paced training, group instruction, simulation exercises, role plays, computer-based training and other alternatives to optimize cost, quality, speed and measurable impact to business objectives.
Develop and maintain training and communication materials such as workbooks, facilitator guides, multimedia/web-based courses, computer tutorials, videos, case studies and reference guides.
Assist with deployment of training and communication materials through multiple platforms including MS Office, SharePoint, Articulate 360, Adobe, Workday, and video production.
Serve as technical point of contact for the training implementation, partnering as appropriate to ensure successful deployment to intended audiences.
Develop and monitor measurable outcomes, partnering with others to develop appropriate measurement systems to assess training impact.
Make recommendations and adjust training processes, programs and materials to improve effectiveness and appropriately satisfy stakeholder needs.
Plan and coordinate skills assessments, knowledge organization & storage, training and other materials continually adapting approach to optimize ease of use and business impact.
Own the creation of training solutions for small to medium scale projects, serving as a subject matter expert in training design and development.